Microsoft Error Reporting - Microsoft Community

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when attempting open microsoft word, powerpoint , excel, receive same error message. idea might problem?

hi adam,

 

thanks reply.

 

form screenshots provided, using office 2016 mac (version 15.11) on mac os sierra 10.12, not latest versions. suggest update os , office version , check if situation improves.

 

install mac os x updates first:

to mac os updates, go app store on dock, , click updates button reveal available updates.

 

then install office updates

to update:

1. open office application

3. make sure mac has working internet connection

4. go menu , choose check updates

5. let autoupdate check , install updates

6. restart mac

 

regards,

yoga



Office / PowerPoint / Mac / Unknown/other



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