"This action couldn't be performed because office doesn't - Microsoft Community

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i'm in outlook.office.com , trying open powerpoint attachment using "open in powerpoint" drop-down, gives me this:

"this action couldn't performed because office doesn't recognize command given".

this in chrome, tried edge got same error. tried signing out , in, no success.

hi ben,

thanks sharing experience us.

regarding button "open in powerpoint" drop-down, please capture screenshot , share us? can see following 3 options side in owa.

besides, please send email attachment check whether issue persists.

meanwhile, please share following details us:

1) how attachment added email?

2) powerpoint documents saved(attachment can saved in web location)?

3) other document word or excel documents have save symptom?

regards,

william



Office / PowerPoint / Windows 10 / Office 365 for business



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