can't sign-in onedrive account surfacepro laptop last 2 weeks. have no problem signing-in , syncing on desktop pc. below error message error code: 0x8004def7. when access onedrive.com surfacepro try fix it, couldn't find error. appreciate help. thanks.
hi thomas,
a few possible reasons can cause error message. identify cause of problem, know following information:
- are signing in onedrive sync app or office app word or excel?
- have tried signing in using web browser on https://onedrive.live.com/?
- have made changes computer before experiencing issue?
- what troubleshooting steps have tried far?
in meantime, suggest make sure have latest windows updates. keeping windows up-to-date ensures have latest security updates , fixes.
for additional troubleshooting steps can perform, may refer following link: fix onedrive sync problems.
we wait response.
OneDrive / Options and settings / Web settings / OneDrive Web (OneDrive.live.com)
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