iPad Pro Microsoft Word CRASHES every time I try to edit a - Microsoft Community

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hi - since updated ios 11 keeps happening. have deleted , re-installed etc. 

every time open document , start editing crashes!

please help!!

hi neil,

thanks sharing experience us.

please create new document , check if issue persists.

besides, may try following steps:

go settings on ipad>word>reset>reset word> turn on delete sign-in credentials> open word application>sign in >create new document , edit in it>check if issue happens.

if above doesn't help, please provide following information troubleshooting:

1.does issue happens when edit specific document or documents?

2.where store documents? in local location on ipad or in cloud (onedrive business)?

3.word version. can check via settings on ipad>word>about.

4.detailed ipad version. (settings>general>about)

regards,

tina



Office / Word / iPhone & iPad / Office 365 for business



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