Mail on iPhone vs. Web based outlook mail - Microsoft Community

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hello,

i able setup imap mail on iphone , allows me send , receive mail.  however, when log onto web based outlook, can send emails not able receive any.  why that?

hi rudy,

thank providing these important details of concern, further identify other possible causes, kindly provide following information:

  • does happen on other internet browsers?
  • have tried accessing email on other devices?
  • were able receive email messages before using imap account?
  • what troubleshooting steps have tried far?
  • did set rules on email account?

we forward response.



Outlook.com / Email / Connecting to Outlook.com with apps and devices



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