Problem with using an existing hotmail email account on a new Windows - Microsoft Community

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bought new pc , have existing hotmail email account have been using while on phone.  when try link account email in new pc (microsoft email), tells me account not exist.  which, odd, since email use everyday.  test tried create new email using old hotmail address , told me email exists.  if case, why tell me not exist begin with?  

hi faye,

for better know concern, we'd ask information.

- trying create profile on computer using hotmail account?

- able sign in outlook.com website using hotmail account?

hope hear soon.



Outlook.com / Email / Connecting to Outlook.com with apps and devices



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