Protected Storage System Provider subkey Missing? - Microsoft Community

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i'm running office 2010 on windows 10 machine. started experiencing problem saved password setting not being retained in outlook; went through steps in article below, , determined needed correct protected storage system provider subkey user account.

however, when navigate key should in registry (hkey_local_machine\software\microsoft\protected storage system provider), not appear there; under microsoft tab, should between 'print' , 'provisioning', not appear.

suggestions?

https://support.office.com/en-us/article/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d?correlationid=44c38f32-e9ff-4f10-a988-f09a56a67064&ui=en-us&rs=en-us&ad=us&ocmsassetid=ha102749460

hi brian,

for have better view of concern, please provide following information:

  • are using exchange server?
  • are there changes made prior issue?
  • when did start having problem?
  • what exact error message have received?


Office / Outlook / Windows 10 / Office 2010



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