split thread.
i have same problem.
when select file / print, following error: "there problem selected printer. might need reinstall printer. try again, or use different printer."
this dell laptop running windows 10 pro. far i've tried:
- rename outlprnt file (doesn't recreated)
- upgrading office 2013 h+b 2016 (o365 business premium)
- uninstall office using 'easy fix' tool , reinstalling
- wiping user account , recreating it
- uninstall oem printer drivers , use "microsoft print pdf" testing
nothing has worked far. issue has come during testing not being able send html signatures - not sure how / if relates.
any updates / feedback appreciated.
thanks.
moved from: office/outlook/windows 10/office 2016
post split moderator appropriate forum category
[ moved from: office / outlook / windows 10 / office 2016 ]
hi corey haecker,
may know if happens outlook? please check if can print file other applications, such word or notepad.
you can try perform clean boot windows check if issue persists. , can change printer check outcome. (under file > print > print options)
besides, if issue happens outlook, please let know if happens , provide outlook version us.
thanks,
iry
Office / Outlook / Windows 10 / Office 365 for business
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