split thread.
hello, i'm having exact same problem , happens pictures no matter file in. have windows 10 laptop , microsoft word 2016.
julie h.
thank you
hi julie,
to investigate issue side, i'd confirm following things:
1. record video of issue side? may use mobile phone record video. can upload video cloud storage , share public guest link. if don't want share public, have sent private message collect video.
2. open word>click file>account>capture screenshot of info under product information.
3. click start button>settings>system>about>let know os build , version of windows 10.
regards,
tim
Office / Word / Windows 10 / Office 365 for business
Comments
Post a Comment