Powerpoint 365 , no shapes showing up in the insert menu - Microsoft Community

-

hi user reporting me re-occuring problem no shapes displayed in insert menu.  i 've searched many web article found nothing special.

-i tought fixed problem @ first doing online replair problem re-occured right after.   user told me @ next occurence reboot fixed problem.

-he working on microsoft surface latest gen/windows 10

ms office 365 mso 16.0.7726.1042  32 bits.

hi ydna_andy,

please run powerpoint in safe mode, check if still see same behavior:

 

  1. right-click start button (lower-left corner) in windows , click run.
  2. type powerpnt /safe and click ok.

 

note: stop office safe mode, exit , restart office application. start in normal mode unless there's problem opening application.

 

also, please check if have custom add-in installed may reflecting behavior. check, follow steps below:

 

  • in powerpoint application create new presentation, click file > options > add-ins.
  • at bottom of dialog box, change the manage dropdown to com add-ins, , select go.
  • clear checkbox enabled com add-ins. select ok.

 

if issue persists, please provide following information:

 

  1. provide screenshot of office 2016 product information. screenshot, open powerpoint 2016 on system, click file>account, capture screenshot of information mentioned under product information.
  2. a screenshot of insert ribbon powerpoint.
  3. did make recent changes in system resulting in disappearance of shapes?
  4. if possible, please sign in computer , use office affected user account, see if same thing happens.

 

thanks,

neha



Office / PowerPoint / Windows 10 / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

Word VBA userform - Microsoft Community

-
have word userform 'shows' word document opens. near completion design encountering problems when open word. 'word has stopped working 'error message , cannot understand why inconsistent , error message not, once error message version of userform ruined , cannot opened. has else experienced error? Office / Word / Microsoft Office Programming / Office 2013
Read more

KB2566790 Persists after Creating DNS Records - Microsoft Community

-
Image
hello, we trying use skype business. tried sign in, , got following error. we followed the  instructions here . used remote connectivity analyzer , failed. we added srv , cname records our dns server, , the  remote connectivity analyzer  passed 4. however, still cannot log skype business, , same error when try. when adding srv records, our dns server did not have place enter service or protocol, entered them in "name" field using following pattern: _service._protocol.domain.com what else wrong? **post transferred skype office skype business better assistance.** seems took little time dns server register new entries. it's working now. Office / Skype for Business / Windows 10 / Office 365 for business
Read more

Outlook 2016 for Mac - Multiple Issues, Error 17884 - Microsoft Community

-
working mac users @ business. have few issues outlook 2016 not seem have clear cut solutions can find searching community. new emails - messages sporadically go straight outbox after being sent, not send until user exits re-opens outlook, work after multiple restarts. error code see corresponding 17884 sync status - thousands of items have yet synced. sync status show proper statistics items syncing, statistics change 'server busy' , have no idea if still syncing in background or hung up. using 'sync folder' or 'send & receive' stack more items sync status window no progress made. connection window in bottom right corner - upon start up, display 'not connected'. can leave outlook open prolonged period of time , never change, if change status of outlook online offline multiple times in tools window. so far have rebuilt profile scratch within outlook tried opening outlook on multiple wifi networks tried ope...
Read more