Outlook 2013 disappearing folders - Microsoft Community

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i have purchased new laptop , have installed office 2013 purchased previous laptop. have copied  .pst data file previous laptop  to new one.

in 1 of mail accounts had more 6000 emails, in several different folders. in new laptop, emails in inbox , folders have disappeared.

during email account setup have selected deliver new message :  existing outlook data file

can me in getting disappeared folders?

hi giorgio,

there's possibility issue caused mail server outlook account. better assist outlook 2013 issue, please answer following:

  • are using imap or pop mail server? check it, go your account settings > type. kindly check 2 devices.
  • did use flash drive in transferring pst files or did use different method?

we'll keep eye out response.



Office / Outlook / Windows 10 / Office 2013



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