Unable to Open Word Documents in Outlook 2013 - Microsoft Community

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my boss has outlook 2013 , word 2003.  has not been able open attachments sent him in word.  have outlook 2013 , word 2013 , have no problems.  , both have windows 7.  suggestions?

***post moved appropriate category moderator***

hi,

there’s possibility windows firewall service not running properly. isolate issue, need ask few questions:

  1. are getting error messages?
  2. what troubleshooting steps have done far?
  3. since when have been experiencing issue?
  4. any recent changes made prior issue?

you can check link. provide troubleshooting steps when can't open microsoft word documents outlook 2013.

regards.



Office / Outlook / Other/unknown / Older versions



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