"File Mso98Win32Client.dll is incompatible" when opening - Microsoft Community

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this started today - in case after updating office 2016 64 bit in attempt fix separate issue.  thought had fixed, user returned after getting error when opening file > options outlook.

some searching brings me 2 existing threads on issue, both of have activity today after being dormant while.  i'm guessing there's been recent change affected number of installations, , i'm hoping means there fix coming soon?

my environment has 2 machines both win10 , 64 bit office 2016, don't have large install base try , gauge severity.  far 1 of 2 has shown symptom.

other threads reference:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_winother-mso_o365b/the-file-mso98win32clientdll-is-incompatible-with/810a274b-fa94-4e49-bb1c-49ab7df4a579

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/cant-open-outlook-options-on-build-1705-build/b99bf068-465d-464a-bf1d-6f64869cf2e1

hi rmcig,

 

thanks reply.

 

based on description , screenshot, known issue. reference: https://support.office.com/en-us/article/fixes-or-workarounds-for-recent-issues-in-outlook-for-windows-ecf61305-f84f-4e13-bb73-95a214ac1230?ui=en-us&rs=en-us&ad=us

 

our related engineers investigating issue. in situation, can revert build 16.0.8201.2136. reference: https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic

 

thanks , understanding appreciated.

 

regards,

carlos 



Office / Outlook / Windows other / Office 365 for business



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