15.39 reply/reply all/forward buttons do no work after - Microsoft Community

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split thread.

sir have outlook 2016 latest update 15.39, os x sierra 10.12.6 (an hour ago on el capitan, updated try solve issue) , reason, messages, reply/reply all/forward buttons no work @ all. note messages, not all.

hi jean,

 

thanks post. "button" issue, suggest try following steps see if issue can fixed:

 

  1. reinstall safari: safari browser installed on computer. if browser not working correctly, outlook not function. therefore, need reinstall browser. can reinstall safari browser on own if reason can't, contact apple support.
  2. if have cisco webex plugin installed, please upgrade webex productivity tools latest version. , can try disable webex plug-in see whether issue happen.
  3. about these buttons not work, did these buttons grayed out? or there no response after click it? please provide more information , screenshots if possible.
  4. which kind of message have issue? point difference between problematic message , normal message?

 

meanwhile, have dedicated support channel outlook mac issues. can contact them outlook mac issues , getting better support (go > contact support). , if have updates it, can share in our community.

 

regards,

richard



Office / Outlook / Mac / Office 365 for business



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