cannot open outlook - Microsoft Community

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keep getting error code, overtime try log outlook

"sorry, there problem while trying connect account. (error code:0x80000008)"

can help?

hi richard, if product installed using office 365 license, i'd suggest trying login web client ensure there isn't issue account. personal/home: login.live.com business: portal.office.com if unable login web client, may issue , might require self-service password reset. if unable reset password through self-service, can create new microsoft support ticket using link: https://portal.office.com/support/newsignupservicerequest.aspx?requesttype=passwordreset if able login, try running outlook diagnostics: https://diagnostics.outlook.com/#/?env=exrca more information these tests can found here: title: fix outlook , office 365 issues support , recovery assistant office 365 - https://support.office.com/en-us/article/fix-outlook-and-office-365-issues-with-support-and-recovery-assistant-for-office-365-12cd632c-d672-4782-b0ce-beb82b511525?ui=en-us&rs=en-us&ad=us best, geoffrey o.


Office / Outlook / Mac / Office 365 Home



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