Outlook 2016 is sending all mail including junk to inbox after - Microsoft Community
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i have had outlook junk mail setting set safe list years , have built safe list include care email from. has worked expected, mail comes not on safe list goes junk folder, if new sends me mail go junk , find them , add them safe list. after installing creator's update, outlook 2016 ignoring setting , going inbox , nothing going junk @ all, not single mail has gone junk since installing creator's update , inbox flooded crap. have tried setting junk mail settings 1 of other options, setting safe list only, still ignoring setting , going inbox.
does know why happening , how fix works expected?
***post moved moderator appropriate forum category.***
yes, office update happened @ same time creators update. fixed it.
this issue drove me crazy days... tried everything, re-installing outlook, bought new hard drive, installed windows 10 on it, , installed office on it... still no luck. have way junk mail deal it... persisted. got windows 7 laptop out , installed office 2016 on , still didn't work... , figured out bug introduced outlook automatic update. occurred me wish never received update, because fine before , not fine anymore... , solution hit me... rollback update!!
after rolling to version 1705 (build 8201.2102), junk mail filter works again way had. tried rolling other versions 1 got junk mail working again.
close office programs open command prompt , put in these commands...
cd %programfiles%\common files\microsoft shared\clicktorun
officec2rclient.exe /update user updatetoversion=16.0.8201.2102
a box appear on desktop saying office updating , downloading, when goes away open outlook , enjoy spam going junk folder belongs!
be sure disable office updates until microsoft gets around fixing this.
open office application.
click file menu , click account.
click on update options box
select disable updates
here reference link instructions revert office:
here reference link disable updates in office. follow link disable office 365 updates in windows, it's same 2013 , 2016.
http://www.intowindows.com/how-to-disable-office-20162013-updates-also-office-365/
it helpful if post reply once microsoft fixes can turn updates on , have junk mail filter working. cannot manage mail without junk mail filter, it's absolute necessity!!
Office / Outlook / Windows 10 / Office 2016
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