Outlook 2016 using two factor authentication - Microsoft Community

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we enabled 2-factor authentication on 3 months ago.  in past 2 week have had several users having either re-enter password created app pass or have create new one.  users happens several times.  ideas?

cindy

***post moved moderator appropriate forum category.***

hi,

outlook may have encountered software conflict caused issue. correct issue, we'd know more information. kindly answer following questions:

  • did sync outlook 2016 application outlook.com?
  • have tried turning off 2 step verification?
  • what troubleshooting steps have done far?

we'll waiting response.



Office / Outlook / Windows 10 / Office 2016



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