Skype get sign off when i unplug the headset. - Microsoft Community

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skype issue- whenever unplug headset laptop while on skype business call, skype business signs me out, i'm using lenovo laptop. please me out resolve issue.

moderator moved post skype business.

hi kishore_bl,

to troubleshoot issue, suggest follow steps below:

  1. to determine if issue caused other program on computer, reboot computer clean boot. please refer article: how perform clean boot in windows.
  2. repair skype business client, can open outlook perform it.  please refer the repair office control panel part of article: https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .
  3. what type of handset use? issue happen other type of handsets?
  4. do others in organization encounter issue?
  5. is there error message when issue happens? please provide screenshot of symptom.
  6. the version of skype business client. can check opening skype business client> settings>help>about skype business. see screenshot below:

thanks,
amanda



Office / Skype for Business / Windows other / Office 365 for business



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