User is authenticated but not connected - Microsoft Community

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for 2 days in new caledonia have same problem europeans users, thunderbird  sends me "user authenticated not connected" when tries connect hotmail account. haven't change in thundebird.

any solutions ? answers.

moved from: [ outlook.com / email / connecting outlook.com apps , devices ]

hi melkoni,

we're receiving contacts said error message when trying access outlook/hotmail accounts using thunderbird client. we're investigating concern since validated can still access account online through outlook.com, can use workaround. use k-9 mail app android access account? also, have tried reconnecting account thunderbird client?


Outlook.com / Email / Adding email accounts



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