hello,
    i keep getting following error when attempting read organisation data in ms access data source.
  
    i keep getting error every time, although have tried:
    - reading query has identical column names c:\program files\microsoft office\office14\visio content\1033\orgdata.xls
 - saving different version of access (i tried both access 2000 , access 2002-2003)
 - including unique ids columns "names" , "reports to" columns (though, unavoidably, actual values of names not unique)
 - using different odbc driver (i've tried access driver versions 16.00.7766.6032 , 10.00.15063.00)
 - using user , file data sources
 
    the important thing here allow chart refreshed data updated in tabular/database form.
                       
              hi michael,
    confirm following information?  
  1. capture screenshot of visio 2016 version number (go "file" > "account").
  2. can provide access database file via 
  link?
  3. able create organization chart other file types excel file?
  4. have tried choosing database file?   
  regards,
  james            
                Office                /                        Visio                     /                        Windows 10                    /                        Office 365 for business                
 
  
 
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