Can't see presentation: Skype for Business- Can connect to - Microsoft Community

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staff member has latest version of skype business. joined meeting , has full audio , webcam capabilities (she can see me , can see her, can hear me , can hear her). issue when leader's desktop presented, staff member can't see it. 1 in meeting cannot see presentation. 

any ideas work around issue? 

thanks. 

hi kaitlynarc,

 

based on research, there similar issue described in link below, please see reply shyamal, , check on side:

 https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_winother/skype-for-business-shows-white-screen-cannot-see/4567f347-768f-453c-af23-baba5b67895d

 

if issue persists, can tell when or other users share screen user, he/she can see presentation? also, exclude account issue, please try using office 365 account login problematic skype business client check issue.

 

looking forward update.

 

regards,

rudy



Office / Skype for Business / Other/unknown / Office 365 for business



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