Outlook email name change - Microsoft Community

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my name has changed on email account , when change through edit profile won't save. realised when sent email friend , spotted name.

any appreciated.

[moved from: outlook.com/ email/ sending, receiving, , reading email]

hi richard, 

 

 

this issue related your account being accessed on multiple devices. still, know more issue. please clarify following:    

  • which version of outlook have? can check version of outlook here. 
  • do use multiple devices access outlook account? 
  • what troubleshooting steps have tried far? 

 

meanwhile, suggest that sign out , sign in outlook account , see if able edit profile. 

 

regards.



Outlook.com / My Account and information / Edit my information



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