Outlook 2011 Sync Issues - Microsoft Community

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i run same imap email account on 3 computers: 1 pc running outlook 2010, 1 macbook pro running outlook 2011 , 1 imac running outlook 2011.

i'm having issues emails syncing on 3 computers , server.  for example:

i sent email on macbook pro (outlook 2011) , moved email sent folder folder.  

  • on macbook pro, email located in new folder
  • on pc, imac , server email found.

i've tried syncing folder , says folder date.  i've tried moving email inbox , dedicated folder force sync server, , other computers, , not work either.

any ideas?

hi amichalek,

to identify if issue related server side, please check following:

1. outlook has installed latest update on 3 computers.

2. after moving email, please search server side , let me know result.

3. please rebuild outlook mac 2011 database via article - http://support.microsoft.com/kb/2360509

and recreate new profile in outlook 2010 via https://support.office.com/en-us/article/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d

by way, let better using experience, please upgrade outlook 2016 , check whether issue can fixed.

thanks,

lance



Office / Outlook / Mac / Office 2011 for Mac



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