Unable to block junk email - Microsoft Community

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hi  i'm able block junk email on  my hotmail account    when try brings own email

***post moved moderator appropriate forum category.***

hello dan,

there can several reasons kind of issue happen. ask few questions know more concern. please verify following:

  • when did issue start?
  • did make account setting changes prior issue?
  • are referring outlook.com or outlook desktop app?
    • if you're talking outlook desktop app, version of outlook using?
  • what specific error message getting?
  • what troubleshooting steps have done far?

to find out version of outlook you're using, follow steps outlined article.

we'll waiting response.



Outlook.com / Email / Sweep, cleanup, and rules



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