Cant get Outlook connection - Microsoft Community

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am getting message 'cannot start microsoft outlookk. cannot open outlook window. invalid xml, view cannot loaded.'

what xml?

hi edward,

the issue may occur due corrupted system files. in order assist you, may start outlook following troubleshooting steps below:

  1. go to search bar.
  2. type command prompt.
  3. in command prompt type "outlook /resetnavpane".
    make sure there space between outlook , "/".
  4. pres o.k.

this troubleshooting steps regenerates navigation pane current profile.

we forward response.



Office / Outlook / Windows 10 / Office 365 Home



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