Pop up message in Word -- that results in deleting any unsaved work - Microsoft Community

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i have word 10 part of office pro 365

i getting following message:  "we're sorry word has run error preventing working correctly.  word need closed. repair now?  [three boxes]  repair now?  help?  close? 

clicking on repair or close--then document closes and, if not saved, disappears.  if saved, may show 'recovered document' without text typed since previous save.

it not possible save work once pop appears.

"help" can led community team, reverts pop message after this?

i have tried ms quick repair , ms online repair.  neither eliminated problem. tech guy's help, uninstalled office , word , reinstalled office word.  problem persists.  causing problem? how can

 

hi larry,

issues word resolved running office repair. process scan , correct issues files or configurations may causing issue. run office repair, can follow steps on article below:

repair office application

for concerns, don't hesitate us.

regards.



Office / Word / Windows 10 / Office 365 Home



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