Can't attach files - Microsoft Community

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i have been trying attach files email not different ones attach every day keep getting message: "the following files couldn't attached:   "e.g. file name" please try again later."  has been going on 2 days. these files have never had compressed before.   has changed or there fix problem?

thanks

janet

hi,

normally, issue occurs because attachment exceeds message size limit. since mentioned you've tried compressing files , still having same issue, we'd ask additional information provide appropriate resolution:

• issue occur in particular format of attachments?
•are using windows 10 mail app or outlook app?
• what's file size , file extension of attachment?
• since when have been experiencing issue?
• did make changes computer prior issue?

we'll waiting response.



Outlook.com / Email / Sending and receiving attachments



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