Outlook 2016 for MAC continues to fail to group conversations - Microsoft Community

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in previous version of outlook on mac e-mail conversations grouped properly, in outlook 2016, e-mail conversations have been grouped no longer do.

strangely though, conversations group.

why outlook 2016 not work previous version of outlook on mac?

is known problem, , if so, when there fix?  note, reported in december 2016, not resolved , thread locked.

hi davidw_53,

 

do mean conversation view feature in outlook 2016 mac client?

 

to solve problem, recommend share following information:

1. detailed version of outlook 2016 mac client.

2. screenshots of group conversation. we’d know details situation.

 

here article conversation view feature reference:

https://support.office.com/en-us/article/view-e-mail-messages-by-conversation-in-outlook-for-mac-0ec4af07-6fb3-4499-bcab-3d01a090144c

 

meanwhile, microsoft has dedicated support channel outlook mac issues. recommended contact outlook mac experts clicking on contact support feature on the help menu.

 

regards,

barry



Office / Outlook / Mac / Office 365 for business



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