I have lost an email. - Microsoft Community


sent email, email not in sent folder or draft folder.  can find it.  looks account went off-line minute.

hi wendy,

this issue may occur due installed add-ons on internet browser. better assistance, clarify following:

  • which internet browser using when accessing outlook.com?
  • have tried using different internet browser? if yes, experiencing same problem?
  • are there changes made on outlook account prior issue?

looking forward reply can find best solution you.



Outlook.com / Email / Managing email folders



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