Lost email folders in outlook 2016 - Microsoft Community

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hi

i set new email account using imap & started drag , drop inbox folders old email new email, started same sent box.

i noticed categories feature not available using imap, re dragged , dropped folders original email account allow me delete new account , re set using pop3, way. after re setting new email using pop3, dragged , dropped inbox , sent box folders.  noticed not content of folders have been transferred , empty?

can recover these?  did not allow enough time dragg & drop complete before deleting , re setting up?  ive lost 80% of folder content.

hi,

this issue may occur if outlook gone major changes specially in settings. have article can in resolving issue. please follow troubleshooting steps provide in link.

let know if need further assistance.



Office / Outlook / Windows 10 / Office 365 Home



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