Outlook 2016 Windat issue on Samsung S8 - Microsoft Community
Office / Outlook / Windows 10 / Office 2016
i using outlook 2016 (version 1711 build 8730.2122) on windows 10.
i started received complaints in past 3 weeks cannot open word document sent on phone, able open thru pc on outlook.
i tested sending word document my-self through outlook via our e-mail provider. when i see email via my samsung s8, attachment it show win.dat file can see same email word document on pc.
i checked settings under "options/mail" set "html" tried under "plain text"; results same.
i have not had issue in past computer has done large office/windows updates recently. please can assist sorting issue.
moved from: outlook.com / email / sending , receiving attachments
hi,
emails received contains winmail.dat attachment occurs under following conditions:
this resolved when sender re-sends message in plain text format. however, since mentioned using plain text same results. suggest try other methods suggested on link , check if resolves concern.
if issue persists, please send feedback using link below concern addressed in future updates:
regards.
Office / Outlook / Windows 10 / Office 2016
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