Second email account not loading on Outlook - Microsoft Community


trying set second email account on pc on outlook using exchange office 365 business. first email has set fine outlook keeps crashing when setting second email. have set many times before can't figure out why going wrong. there system bug or have suggestions?

hi stephanie,

firstly, have known issue before july 3 while has been fixed in latest version. please update outlook client latest version see if issue fixed clicking file> account> update options> update now. 

if issue persists after that, run sara try fixing issue. 

if convenient, use account log outlook client in computer , let me know results.

regards,

vanessa



Office / Outlook / Windows 10



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