Personal contacts showing on iPhone app and outlook.com, but not on - Microsoft Community

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i use outlook both personal account , work account.  i have outlook 2016 installed on macbook pro , iphone.  my employer account 365 account, personal account.

my employer contacts added work computer , showing on both iphone , macbook pro.  my personal contacts added on iphone , not syncing on macbook pro.

i checked on outlook.com personal account , showing in outlook people (web).

please help.

hi go amtrak,

 

thanks reply. based on description, understand have outlook.com account , outlook.com contact didn’t show in outlook mac client. if have misunderstanding, please feel free contact us.

 

for issue, please try clear cache in outlook 2016 mac

 

  1. make sure computer connected exchange server.
  2. in navigation pane, ctrl+click or right-click exchange folder want empty cache, , click properties.
  3. on general tab, click empty cache. after folder empty, outlook automatically downloads items exchange server.

 

if issue persist, have dedicated support channel outlook mac issues. can contact them outlook mac issues , getting better support (go > contact support). , happy you.

 

regards,

richard



Office / Outlook / Mac / Office 365 for business



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