HI All, I use a macbook air and having problems opening word documents - Microsoft Community

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trying open word documents on macbook air won't open, can see them there not open read them. please

hi patriciamolony,

 

to move forward, i’d confirm , provide following.

1. “i trying open word documents on macbook air won't open, can see them there not open read them. “, there error messages popping up? show me related screenshots? however, clarify issue, list detailed reproducing steps of issue experiencing.

2. issue happen in other office applications?

3. upload full screenshot of page showing version of word mac application using.

 

now suggest , check following top see outcome.

1. restart mac.

2. create new document see if can open , check if issue occurs in existing documents.

 

thanks,

cliff



Office / Word / Mac / Office 365 for business



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