Outlook App - Lagging, Crashing, Unresponsive - Microsoft Community

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i having extreme lagging issues outlook app on iphone 6s device version 10.3.3. finding difficult read emails, respond clients or delete message. i've experienced problem since updating app to version 2.34.0. i've spoken 4 representatives , last has referred me location.

the browser , desktop application working normal.

i've tried following resolutions on iphone device;

1. removed "/" character folders

2. airplane mode on, restart device, airplane mode off.

3. removed app device (two times) , reinstalled.

4. restored device

i need solution need use product while i'm away desk.

thanks

michael

hello michael,

the application might corrupted or there might issue compatibility between apps , device. before proceed, may know following:

  • are encountering issue outlook app only?
  • are getting error or messages before application crashes?
  • have tried force quit , relaunch app?
  • did try install updated version of ios device?

do come required information , glad assist you.



Office / Outlook / iPhone & iPad



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