Auto log out of Office 365 email at same time each day - Microsoft Community

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split thread.

dear barry,

two of colleagues experiencing same issue. in case, both using outlook web app.

would able resolve said issue?

thanks , best regard,

richard

hi richard,

 

please perform following steps check if issue can solved:

 

  1. let user choose “yes” when prompts “ stay sign in” while logging on owa.
  2. clear cookies , cache of browser.
  3. change browser check if issue persists.

 

and if issue persists, narrow down possible cause, need gather more information.

 

  1. when signed out, using owa or not? or sign out them regardless of if using it? besides, time when signed out?
  2. after signed out, sign in again come work?
  3. how long did experience issue?
  4. can please collect screenshot of auto signing out page?
  5. please provide impacted emails’ domain me in pm( private message), further check you.

 

regards,

leo



Office / Outlook / Windows other / Office 365 for business



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