Cannot start Microsoft Outlook - Microsoft Community

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hello,
have installed 365 on new laptop today & have error message coming when attempting open outlook:

cannot start microsoft outlook. cannot open outlook window. set of folders cannot opened. file c:\users (etc) not outlook data file (.ost).

please advise require access desktop emails asap.

jamie.

hi jamie,

please login outlook web app (owa) with office 365 account for template usage. meanwhile, please follow the article in link below try fixing issue on side:

https://support.office.com/en-us/article/i-can-t-start-microsoft-outlook-2016-2013-or-2010-or-receive-the-error-cannot-start-microsoft-office-outlook-cannot-open-the-outlook-window-d1f69da6-b333-4650-97bf-4d77bd7abb85

if issue persists, may know download office suite? , please reboot laptop , provide detailed version of outlook further assistance.

regards,

rudy



Office / Outlook / Windows 10 / Office 365 for business



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