Unable to add Gmail account to Outlook - Microsoft Community

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does know fix this:    unable add gmail account outlook.  

i've enabled imap in gmail settings, followed instructions both gmail , outlook set port addresses, set security , authentication settings outlook continues infuriating loop of giving me pop-up box requesting username , password gmail address.  then, "the connection incoming (imap) server dropped.  please check settings , try again.  been 2 days of this.  then, connect support, tells me account connected school account , contact people...   

hi christo,

it's possible there restriction account. better assist you, we'd learn more details outlook issue. can answer following?

  • we see tagged post under outlook.com. adding gmail account in outlook.com, outlook desktop app, mail app, or outlook mobile app?
  • have installed pending updates app , device? keeping apps or device up-to-date ensures have new , improved features.
  • based on mentioned above, account connected school account? provided school or company?

we forward hearing you.



Office / Outlook / Windows 10 / Office 2016



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