Word Doc has 0 Bytes and showing 0 word count - Microsoft Community

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hello, 

when use word, when type word count 0 , doc stating there 0 bytes - therefore unable save document.

i believe may corrupt?

any appreciated.

many thanks,

hannah

hi hannahnixon,

 

when open document words count 0, can select file>save > select location save.

and if create new document without contents, size won’t 0 bytes.

if misunderstand case, please provide more details:

1.  make sure office product activated. refer activate office 2016 mac.

2.  screenshot showing word count when type.

3.  screenshot error message unable save.

note: please mask personal information protect privacy.

 

regards,

virgil



Office / Word / Mac / Office 2016 for Mac



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