Word printing some pictures, but not others - Microsoft Community

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hi 

i having issue word printing pictures in document, no others.  there appears no logical (that can discover) reason or pattern pictures decides print , not.

background: exporting adobe illustrator.  tiff files, tried jpegs.

file sizes range 1-10mb. word prints small , big files - no pattern.  no relationship esolution of image has been identified either.  files 150dpi, prints @ 300dpi not others.
below of things have tried reading various forums.
  • turned on "print drawings created in word" box
  • turned off "show picture placeholders"
  • tried printing different printer , printing directly pdf (using adobe)
  • tried both embedding , linking picture
  • tried tiff , jpeg
  • coping paint , re-saving jpeg
  • started new document
  • re-installed video card drivers
  • tried different versions of office (2010, 2013, 2016)
  • reinstalled office 2010, 2013, 2016
  • tried 3 different computers same files
  • tried variations of picture placement (in line text etc.)
none of these possible solutions have worked.  
any assistance appreciated.

hi sammy,

need identify if has word itself, or file exported adobe illustrator. have tried to  insert pictures on powerpoint, check if can able print there? also, first print pictures coming adobe illustrator?


Office / Word / Other/unknown / Office 2010



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