incoming mail is not showing in the inbox - Microsoft Community

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incoming mail not showing in inbox though alert mail has been received appears in lower right corner of screen

hi calum,

there possible reasons why unable receive notifications if there's new mail in outlook. 1 possible reason can be  because profile might corrupted. meantime, suggest remove account , connect once again in outlook. for better grasp of issue, may ask email system using? when login email account on web browser, outlook.com or outlook mail across top? kindly click here to know email system using.



Outlook.com / Email / Sending, receiving, and reading email



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