Outlook 2016 to Office 365 Inbox folders Missing - Microsoft Community

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i have 2 e-mail accounts in outlook 2016 desktop application without problems. when access these office 365 using chrome or edge, subfolders in inbox missing. 1 account had them, have gone missing today. other account has never shown them. 

also, calendar entries made on office 365 not show in outlook 2016 application on desktop.

hi melliemelmel,

thanks reply.

may know version of outlook web app? 

https://support.office.com/en-us/article/options-outlook-web-app-version-38db0be3-8d63-499f-9c34-cdb3bf83d8fd

and can use outlook web app light check if subfolders in inbox exsits:

https://outlook.office.com/owa/?layout=light

please let know results.

notes: if account under pop3, subfolders , calendar entries not synced between outlook web app , outlook client. recommended set email account via exchange mode.

regards,

jason



Office / Outlook / Windows 10 / Office 365 for business



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