Microsoft OneDrive won't open files - "Sorry, an error has - Microsoft Community

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hi,

i've been working on files microsoft onedrive few months without issue. have several important files in account not open today. error message "sorry, error has occurred."

i badly need recover these files. not own microsoft office offline use. please help, desperate resolve this!

danad

hi dana,

the messages you're getting in onedrive error has occurred temporary issue on our server. recommend waiting time data accessible again.

meanwhile, can see troubleshooting steps listed in article include restarting device, checking internet connectivity, , checking status of microsoft office online services.

keep informed status of issue.



OneDrive / Working with files and folders on OneDrive / Editing and viewing files and folders / OneDrive Web (OneDrive.live.com)



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