One Drive Frozen - Microsoft Community

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1 drive frozen due needing more space when try purchase more space message 1 drive frozen. error message 0x8004def7. can help?

hi larry,

the error message appear if system detects conflict onedrive. need ask few questions better assist you. please provide following information:

  • are using onedrive online or app?
  • if you're using onedrive online, try clear cache or try different browser?

in meantime, have article give information issue. pleas click link.

we'll waiting response.



OneDrive / Managing storage limits / Getting more storage



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