Microsoft Word for Mac - Microsoft Community

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hello,

my word mac crashes every time open it.  i started having problem ever since last update last month.  i using version 15.38.  just made update today, still unable open it.  i'd appreciate advice have.  saw similar questions 2016 earlier version of word nothing applies current situation far can tell.  just upfront, need detailed instructions - not computer savvy.

thank you,

beth

hi beth,

 

based on description, word 2016 mac crashes upon open it. suggest perform clean startup (safe mode) determine whether background programs interfering office mac: how use "clean startup" determine whether background programs interfering office mac

 

besides, better understand situation , you, please provide information below:

  1. can open other office applications successfully, such excel or powerpoint?
  2. related screenshots how encounter issue or error message.
  3. detailed version of office using, such 15.38 (170902).
  4. version of operating system mac, such mac os sierra version 10.12.6.

 

regards,

yoga



Office / Word / Mac / Office 2016 for Mac



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