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Showing posts from July, 2013

Office 2016 - Microsoft Community

have other people had issues office 2016 crashing. i can word work providing don't try insert photograph or type of object powerpoint, visio & excel crash opened publisher opens crashes if template loaded access & outlook working ok i using amd a12 windows 10 , 16mb ram      anyone bright ideas on how office 2016 stop crashing.   have tried uninstalling , reinstalling it. hi, restarting office apps resolves issue. if issue still persists, may try repairing office applications. follow steps under repair office control panel , choose windows 10 on link access repair tool , see if helps resolve concern. keep in loop result. Office / Unknown/other / Windows 10 / Office 2016

items created in outlook 2016 do not appear in android outlook app - Microsoft Community

items created in outlook 2016 not appear in android outlook app hi kilgore.trout,   regarding “items created in outlook 2016”, tell type of items mean? emails, contacts, calendar items or other items?   since problem related outlook android application, recommend seek in-app support , told them information mentioned. more familiar outlook android application. here article reference: https://support.office.com/en-us/article/get-in-app-help-for-outlook-for-ios-and-android-218a22d1-9fa5-4889-b689-de1c63493243?ui=en-us&rs=en-us&ad=us .   regards, barry Office / Outlook / Android phone & tablet / Office 365 for business

How to set Outlook Mail App as default mail-app on iOS? - Microsoft Community

how set outlook mail app default mail-app on ios?  <moved from  outlook.com  / email  / connecting outlook.com apps , devices> hello, we understand want set outlook mail app default mail app on device. however, option not available of moment due device manufacturer's product limitation. still depend them if make option available in future. though, can still forward feature request our product team consideration future outlook release. if think app needs tweaking make more efficient, highly advise make comment in our feedback page. our developers collating suggestions improvement of experience in using outlook. features , visuals of apps updated of users' feedback. click link proceed. should have other concerns, feel free message again. thank you. Office / Outlook / iPhone &

How to create a Universal Calendar with Outlook on Mac (version - Microsoft Community

i trying set universal calendar in our office. ideally, able see , edit calendar. of employees using office 365 subscription, few using outlook 2011 web version. in watching tutorial videos sharing calendars-- same menu features not showing on version. any appreciated hi heather,   about how create shared calendar , how use it, please refer these 2 articles : https://support.office.com/en-us/article/share-your-calendar-in-outlook-2016-for-mac-1534a3e9-b6d1-420f-88ae-89abb17ad57e , https://support.office.com/en-us/article/open-a-shared-exchange-calendar-in-outlook-2016-for-mac-060b7bd5-de72-421c-be53-e80266468bd2 .   about question “menu features not showing on version”, can specify feature or button cannot find? few screenshots may me understand more question. , if mean open shared calendar button in outlook, please refer article https://support.microsoft.com/en-sg/help/3007307/you-cannot-ope

limiting email down loads - Microsoft Community

know how limit downloaded emails inside of out 365 can limit amount of emails downloaded under offline settings outlook. below link detailed instructions , screenshots. - https://support.office.com/en-gb/article/work-o... note: if you're using outlook 2016, can select amount of time short 3 days. please let me know if helps. Office / Outlook / Other/unknown / Office 365 Home

Outlook 2016 is sending all mail including junk to inbox after - Microsoft Community

i have had outlook junk mail setting set safe list years , have built safe list include care email from.  has worked expected, mail comes not on safe list goes junk folder, if new sends me mail go junk , find them , add them safe list.   after installing creator's update, outlook 2016 ignoring setting , going inbox , nothing going junk @ all, not single mail has gone junk since installing creator's update , inbox flooded crap.  have tried setting junk mail settings 1 of other options, setting safe list only, still ignoring setting , going inbox.   does know why happening , how fix works expected?  ***post moved moderator appropriate forum category.***   yes, office update happened @ same time creators update.  fixed it. this issue drove me crazy days... tried everything,  re-installing outlook,  bought new hard drive, installed windows 10 on it, , installed office on it... still no luck.  have

Outlook 2016 using two factor authentication - Microsoft Community

we enabled 2-factor authentication on 3 months ago.  in past 2 week have had several users having either re-enter password created app pass or have create new one.  users happens several times.  ideas? cindy ***post moved moderator appropriate forum category.*** hi, outlook may have encountered software conflict caused issue. correct issue, we'd know more information. kindly answer following questions: did sync outlook 2016 application outlook.com? have tried turning off 2 step verification? what troubleshooting steps have done far? we'll waiting response. Office / Outlook / Windows 10 / Office 2016

Outlook 2016 will not open. - Microsoft Community

receive error when trying launch outlook first time: "cannot start microsoft outlook.  cannot open outlook window.  set of folders cannot opened.  unexpected error has occurred.   did create mail profile? use mail applet in control panel. Office / Outlook / Windows 10 / Office 2016

Sync Outlook 2013 desktop and Outlook 2016 laptop - Microsoft Community

split thread. hi there on desktop working outlook 2013 under windows 10. there filled calender , made email boxes. when abroad want acccess outlook , see calender , read email. today bought second outlook 2016 laptop. unfortunately not synchronise calender , email. spent hour microsoft not solve problem , kept repeating not sync outlook , gmail. not need sync need sync outlook 2013 desktop , outlook 2016 laptop. can solve problem? or did put 100 dollar down drain? best regards wilco hello, there several factors may cause issue. better assist you, suggest answer following questions:    can see emails when access account in outlook.com ? how email account settings set up? (pop3, imap, exchange) what other troubleshooting steps have done far? looking forward response. Office / Outlook /

Changing default email in Outlook - Microsoft Community

have btinternet emails on office outlook , noticed missing hotmail emails , added hotmail outlook (i think may have been added). have hotmail default email on outlook , have lost folders set when bt address default address. how change bt hotmail as? nothing seems work , ever folders made when using bt default  address. change default mail address have no impact on folders in mail address folder set is bt mail address , folders shown in ms outlook tree view pane? Office / Outlook / Windows 10 / Office 365 Home

PLEASE HELP - PEOPLE PANE OUTLOOK 2016 DON'T SHOW ANYTHING AFTER - Microsoft Community

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dear all,  please me fix problem, people pane on outlook 365 don't show after reinstall windows 10 i have several account below, before people pane work account. https://drive.google.com/file/d/0b6c_zpcxuczdm09sbhdpy3g4s0u/view?usp=sharing link removed moderator security , privacy reasons. thanks lot !!! an imap mail account stores contacts/calendar/tasks in folders marked "this pc only" , if mail account reset these folders lost this data stored in pst or exchange mail account depends on how outlook set whether data stored in previous pst data file. https://www.msoutlook.info/question/do-not-risk-losing-your-contacts-and-calendar-when-using-imap Office / Outlook / Windows 10 / Office 365 Home

Outlook 2010 on PC 1 and Outlook 2007 on PC 2 searches started - Microsoft Community

we have 2 seperate windows laptops in office. laptop 1 running windows 10 , outlook 2010 laptop 2 running windows 7 , outlook 2007 by co-incidence both laptops started experiencing problems respective outlook software because started indexing emails on both pc's. these belong 2 seperate users way, although on same exchange. the indexing takes place daily , never seems end. neither user has initiated rebuild of index or requested done. causing this? on laptop 1, deleted profile , started fresh , opted work in online mode due many recent problems software crashing , profile becoming corrupted. laptop 2 still experiencing problems , indexing happening daily, never ends. does have possibe solution happening here? hi adam, this have happened due corrupted application. know more issue answering following questions below: have tried access email online? have tried repairing outlook pr

Outlook 2016 - Conversation View for Unread Mail Search Folder not - Microsoft Community

hi, one of key things i've been using in outlook setup make work more efficient have conversation view turned on folders , subfolders , have unread email search folder active.  this has gone plan while in outlook 2013 upgraded outlook 2016 (which i've been waiting ot hands on quite while now) , i've noticed slight , upsetting change.  in o16 conversation view doesn't seem work in unread email folder - meaning organizes emails conversation if emails unread - in o13 still had choice click on small arrow , see previous emails in conversation (even if read). i've checked make sure 'show messages other folders" on , tried resetting views , rebuilding them nothing.   anyone run , if so, found solution? note: have o365 work account, 2016 apps installed on windows 7 enterprise os.  we encourage submit issue using feedback hub. can either vote on existing submission or submit n

Skype for business - Microsoft Community

hi, what url shall define our firewall our users able login. it's been our problem several times. define following url below our user cannot login. 1. config.edge.skype.com 2.*skype.com (wildcard already) 3.*lync.com (wildcard already) please advise. thank in advance! jojo hi jojo,   by saying “sometimes our user cannot login”, mean sometime can login in corporate network?   what’re differences between period when can login , period can’t?   when use external network, able login?   lastly, may know if you’re using skype business online or have on-premise skype business server deployed? if former, make sure urls mentioned in skype business online not blocked: https://support.office.com/en-us/article/office-365-urls-and-ip-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2?ui=en-us&rs=en-us&ad=us#bkmk_lyo .   thanks, brook  Office

Issues with Skype for Business after installation of update Office 365 - Microsoft Community

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hi there, today installed office 365 update (version 1707 (build 8326.2059)). after wasn't able login skype business client. system told me change office 365 password. did. seems have re-enter new password in skype client after update not show fields enter login data. skype business client looks strange. wanted re-install because of office 365 installation can't re-install single product, way re-install complete suite don't want. my skype looks this: regards, frank hi frank,   we aware of issue. our related team working on this. issue occurs select language skype business current channel , first release channel.   as workaround, can have current channel can force office channel change deferred channel current channel: https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-deferred-channel-to-current-channel-for-the-office   or download english version of install packa

SFB Message Window Buttons show scrolling error - Microsoft Community

split thread. any reply issue? hi farrside, mean have issue message window buttons show scrolling error? if so, since similar issue might have different root causes, split can dedicated support. also, please provide more detailed information, including detailed version of skype business , operating system, etc. based on experience, please change display settings, such resolution see if can improve. meanwhile, please check if system resource occupied highly opening task manager. if so, please kill process or restart machine, open skype business test. thanks, edward Office / Skype for Business / Windows 10 / Office 365 for business

Skype get sign off when i unplug the headset. - Microsoft Community

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skype issue- whenever unplug headset laptop while on skype business call, skype business signs me out, i'm using lenovo laptop. please me out resolve issue. moderator moved post skype business. hi kishore_bl, to troubleshoot issue, suggest follow steps below: to determine if issue caused other program on computer, reboot computer clean boot. please refer article: how perform clean boot in windows . repair skype business client, can open outlook perform it.  please refer the repair office control panel part of article: https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b . what type of handset use? issue happen other type of handsets? do others in organization encounter issue? is there error message when issue happens? please provide screenshot of symptom. the version of skype business client. can check opening skype business client>

Endnotes are overlapping my footer in Word 2016 - Microsoft Community

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hello, i working word 2016 document endnotes. endnotes have begun overlapping footer. see below. can me fix this? thank you. you can't paste screen into message in forum. instead, have save graphics file , upload file using insert image button on toolbar @ top of reply window. Office / Word / Other/unknown / Office 2016

Word 2016 is automatically capitalizing "i" - Microsoft Community

my word 2016 has begun automatically capitalizing every word begins letter "i." i've turned off under autocorrect option, , still this. suggestions? also, word has stopped changing "--" em dash. again, advice appreciated. no need turn off things in autocorrect, please restore that. preferences in mac, options > proofing in windows > autocorrect 1. type in replace: box , see whether capital appearing in with: box. if yes, press delete button down. 2. put "--" in replace: box , single dash in with: box , press add. Office / Word / Other/unknown / Office 2016

All of Office removed from my laptop and cannot install it again - Microsoft Community

hi! had office installed on laptop till day before yesterday , of sudden reason removed laptop. tried reinstalling hup email not working. contacted office no in matter, tried uninstall , reinstall did not work. has ideas have happened? , how can work again? thank are sure uninstalled see: https://support.office.com/en-us/article/can-t-find-office-applications-in-windows-10-windows-8-or-windows-7-907ce545-6ae8-459b-8d9d-de6764a635d6 Office / Word / Windows 10 / Office 2016

Moved, Renamed or Deleted Word Document - Microsoft Community

i trying open document in word 2016, dialogue box keeps telling me, "sorry, couldn't find file.  possible moved, renamed or deleted?" i'm trying open recent files in word, because that's place can find it. finished typing document today. saved desktop when finished , exited word. when got on (a few hours later), document gone without trace. not on desktop, not in recycling bin, not in 1 drive, not in windows drive. i've searched file name - nothing. i've searched through word recovery - nothing (because word thinks saved successfully). know saved under name onto desktop, because still shows in recent word documents under name remember typing.  all other documents open fine. finished , saved thing few hours ago - don't why can't access it. ciao, please try search word files (*.doc*) , see if there modified @ time did. please let me know if solves issue. ugo

Page number later in a document aligning with TOC - Microsoft Community

hi, have dissertation 5 cover sheets @ front not numbered used section breaks start numbering later in document n page 6. when insert table of contents, ignores page numbers start , numbers pages first cover sheet page. there way of getting toc align page numbering have created - page 1 in toc same page 1 in fooetr paper page 5? in format page numbers dialog, have page numbering section starts on sixth page set start @ 1 if cannot sort out, if send me copy of document, referencing thread in covering email message, investigate issue. Office / Word / Windows 10 / Office 365 Home

A lot depends on my getting help in a timely fashion. - Microsoft Community

 i advanced user of ms word. need ms word expert. a lot depends on getting in timely fashion.  i advanced user of ms word. need ms word expert. have few simple questions regarding features have never used before. lot riding on being able these questions answered in timely fashion. may able offer type of compensation help. appreciate it, if give me few minutes of time.  one question involves simple creation of macros.  what parts of macro can created mouse.  what conditions need met macro operate in document.  where macros stored on computer?  why macros created working, not show when "view" macros? i following error when try run macro: "can't execute code break in mode? what command "stretch justify" do? ctrl+shift+q turns on ms symbol font. accomplish? still have go insert tab , chose symbols insert symbols.  not sure how use ctrl+shift+q.     where electronic/electrical symbols not present in existing symbols

Formatting Table of Contents - Microsoft Community

need formatting table of contents word document. document contains dots page numbers links referenced images. have done while can not remember how did this......can please tell me how this? if have used built-in heading # styles items want appear in table of contents, matter of going references tab of ribbon , making selection table of contents dropdown.  if 1 of standard offerings not suit requirements, can select insert custom table of contents item means of can customize table of contents required Office / Word / Windows 10 / Office 365 for business

Space Required Before Punctuation - Microsoft Community

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i'm seeing odd grammar error when quote word. since when supposed put space before punctuation marks? standard this? punctuation marks? turn off particular rule? hi d0gknees, glad hear problem resolved. can unselect "straight quotes" "smart quotes" in autocorrect if want. regards, tisky Office / Word / Windows 10 / Office 365 for business

Word 2016 Merge Table Cells - Microsoft Community

on school computer -when merge cells on table 2 rows text disappears, doesn't make difference if text in top or bottom cell.  i can merge columns fine text remains. i can  merge on student's computers without problem , on home computer. this makes awful when want demonstrate tables class! what cause this.  hidden setting? this behaviour caused recent office update. see:  https://support.office.com/en-us/article/after-installing-kb-3213656-or-kb-4011039-merged-table-cells-don-t-work-correctly-in-word-or-outlook-8c7af9eb-9e48-4e1e-8c13-6340ede4acdc on 3 october however, microsoft release update corrects problem should make sure office installation date. if cannot reason,  you can uninstall word 2016:  kb3213656 and  kb4011039 updates . merged table cells should return normal after removing both kbs. more information known issue, can refer this  article . follow steps below on how uninstall updat

Saving the edited copy of a Word 2007 Document and still keeping the - Microsoft Community

i have windows 2016 , working on business newsletter @ home.  want save edited copy can email it. don't want format updated.  need keep same if completed changes @ work.  please help. ***subject edited clarity moderator.*** original title: i'm in word 2016, in save dialog box (f12), should see option preserve compatibility older versions. Office / Word / Windows other / Office 2007

I'm unable to access my email account . - Microsoft Community

 i have internet connection, i have restarted computer several times...but still receiving error code of 0x80aa4194 tells me there issue email server hello, what email application using? office outlook, msn premium, outlook.com web app? if premium, go control panel > uninstall programs select msn premium > click uninstall select repair follow prompt(s) MSN / Using MSN.com and MSN apps / My home page

how to change cortana settings - Microsoft Community

cortana turned off when ever try change settings dosent let me should do hi,   you can turn on cortana , change settings. further assistance, please answer following:   are using windows pc? have made changes prior this? MSN / Settings and personalization / Manage my favorites / All

Sporadic to no internet whilst uploading on OneDrive - Microsoft Community

hi, i find 1 post appeared same issue windows 10.  i'm on 8.1, though uploading on onedrive affects entire household, including win10 computer , android phones. we have little no ability use browser once onedrive uploading files.  i'm uploading , i've managed page open girlfriend can't in other room. this other page no answer me there. https://answers.microsoft.com/en-us/onedrive/forum/odwork-odshare/no-internet-while-uploading-to-onedrive-on-windows/28062291-9b01-45e8-a60d-b7bd23df1310 i couldn't unlink no option see, have onedrive paused there , instead using web page upload heard might help.  it incredibly slow hear ongoing problem lot of onedrive users.  i can cope other stuff whilst working. if stop uploading, regain full access net. help appreciated, if there any. hi rarnik, there few reasons why experiencing issues uploading files using onedrive. provide better a

unfreeeeze my acount - Microsoft Community

please why not unfreeze acount???????? hi, understand you're having issues account. assist concern, we'd ask questions: are referring onedrive account? did receive notifications or error messages? any recent changes made on account prior issue? in addition, if microsoft account temporarily suspended, kindly refer article below: account temporarily suspended we're looking forward response. OneDrive / Working with files and folders on OneDrive / Adding and removing files and folders

email address change - Microsoft Community

my hotmail account set last name.  got married , change address.  have set whole new account?  there way can change address *** email address removed privacy *** *** email address removed privacy *** (added example only) , still email? Outlook.com / My Account and information / Other

User is authenticated but not connected - Microsoft Community

for 2 days in new caledonia have same problem europeans users, thunderbird  sends me "user authenticated not connected" when tries connect hotmail account. haven't change in thundebird. any solutions ? answers. moved from: [ outlook.com / email / connecting outlook.com apps , devices ] hi melkoni, we're receiving contacts said error message when trying access outlook/hotmail accounts using thunderbird client. we're investigating concern since validated can still access account online through outlook.com , can use workaround. use k-9 mail app android access account? also, have tried reconnecting account thunderbird client? Outlook.com / Email / Adding email accounts

email regarding deactivation of account - Microsoft Community

today, have had email active directory team saying deactivating account in 7 days if not sign in , enquire reactivation. can please? it phishing attempt. if mouse on links in message bet you'll see don't go microsoft. Outlook.com / Email / Connecting to Outlook.com with apps and devices

Not able to access my EMAIL from last 3 days on the web browser. It - Microsoft Community

hi i not able access email last 3 days on web browser. work fine on mobile phone email client.i have tried on different browser not working.  please resolve issue problem ======================================================================================= this site can’t reached the web page at  https://outlook.live.com/owa/  might temporarily down or may have moved permanently new web address. err_tunnel_connection_failed ============================================================================================================== thanks peeyush rai ***post moved moderator appropriate forum category.*** hi, err_tunnel_connection_failed error caused proxy settings on browsers. have tried using internet explorer browser? if yes , if issue occurs using internet explorer, follow suggested solutions below: solution 1: proxy server setting open internet explorer . c

Deleting emails - Microsoft Community

how delete 3000 emails? use phone data accessing thru browser lets me&nbsp;delete few @ time. emails on overload junk block if delete many. takes forever load. hello sherirose, there many ways delete mass emails in outlook web. recommend checking article about delete email in outlook on web or outlook.com , follow steps under delete email outlook.com, hotmail, live, or msn email account on link . suggest checking , creating new folder important emails. may check steps here on how create folder in outlook.com. regards concern deleting email on mobile device, may need delete manually. we looking forward reply. Outlook.com / Email / Sweep, cleanup, and rules

email program - Microsoft Community

i have been running"live mail" years giving me problems, twice in past couple of days have lost part written emails? has changed program updates windows 10? although have chosen "outlook" it's wrong 1 there isn't 1 "live mail" hi gwen, for narrow down concern email, know following: how access email account? through microsoft office outlook on desktop, outlook.com via web browser, outlook mobile app, or windows live mail? are getting error messages? if yes, exact error message? when did issue first begin? to make sure have not missed on anything, troubleshooting steps have done far? we forward response. Outlook.com / Email / Composing email

Ask help - Microsoft Community

how can find email used in 2006, because had many file important??? hello hasan, email address or account 1 of personal information send, receive , store messages. don't have access can track have used last 2006. accounts become inactive if not sign in more 270 days. , since the  account inactive, of messages, folders, , contacts deleted. don’t hesitate update thread if have further questions. Outlook.com / Email / Searching email

Email phishing scams keep coming through my focused box. Nearly a year - Microsoft Community

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let me start of saying outlook twitter team little incompetent , seems dont use outlook themselves. if theres dont shot john story , twitter team did        “thank info. can try logging in http://outlook.com block spammers. since outlook ios has limited feature, can post added feature on outlook ios here: http://msft.social/qeqley. let know if have other questions.”           firstly, i’ve blocked them. come back. secondly, it’s exact damn same on outlook.com thirdly, combat against phising scams , answer of “added feature” damn right insulting sector of people combat internet fraud.           lastly, engineers going this? you guys helping scammers. microsoft blocks on 2 billion spams day few bound through. just continue put items in junk folder backend systems learn spam , isn't. Outlook.com / Email /

i'm not receiving emails? - Microsoft Community

i'm not receiving emails? how e-mails , not junk mail? Outlook.com / Email / Sending, receiving, and reading email

My inbox isn't working. - Microsoft Community

i have sent numerous messages , nothing getting through or addresses have sent messages to. appears have started @ 8:10 morning. have checked on phone widget , logging directly hotmail account. please help. hi, aware of outage affected small subset of our users in areas when sending or receiving emails. per report our team, started around 7:20 utc on september 18, 2017 , ended @ 1:25 utc on september 19, 2017. verified our engineers issue resolved , should able send , receive emails. more information service health, may click on link click details . let know if you're able send , receive emails expected. Outlook.com / Email / Sending, receiving, and reading email

Outlook mail - Microsoft Community

why outlook filter starts moving emails mailbox junk folder on it's own, that's annoying  ! i'm wondering how filter entirely work , how deal upcoming email ? ***subject edited clarity moderator.*** hi jhon, filtering settings, such blocked senders list , incorrect email configuration options, may cause outlook move emails inbox junk folder. rectify concern, suggest following steps provided richard_ls posted last november 21, 2013 on thread: incoming emails go junk folder . if want make sure emails specific domain not treated junk email, advise add domain safe senders list , follow additional instructions on thread. let know if need more help. Outlook.com / Email / Sending, receiving, and reading email

Sending Encrypted Email Messages - Microsoft Community

1. hotmail.com secure , safe sending , receiving sensitive data? 2. how can encrypt email messages through hotmail.com? hello, regarding first question, yes safe send , receive sensitive data long send or receive form right person. , second question, suggest checking article know more on how encrypt email messages. let know if need additional assistance. Outlook.com / Email / Sending, receiving, and reading email

Outlook contacts not appearing in "To" or available for lists - Microsoft Community

hi i've added new contact , contact appears correctly in people list. however, when try add them existing list, no matching results when putting name in. similarly, if try , create new message, new contact doesn't appear when type name in "to" box. anybody ideas? caryl hi caryl, possible issue due recent changes in outlook. isolate issue, kindly verify following: are using outlook application or outlook.com? if you're using outlook.com, have tried clearing browser's cache , try again? have tested issue using other web browsers? if you're using outlook application, have tried repairing outlook profile? have tried running outlook app in safe mode? we're looking forward response. Outlook.com / People and contacts / Adding and managing contacts and gro

subject line reads: microsoft account unusual signin activity - Microsoft Community

received email subject line. deleted it. scam or microsoft security?  sign in , check https://account.live.com/activity Outlook.com / Security, privacy, and accounts / Keeping my information safe

cannot open outlook - Microsoft Community

keep getting error code, overtime try log outlook "sorry, there problem while trying connect account. (error code:0x80000008)" can help? hi richard, if product installed using office 365 license, i'd suggest trying login web client ensure there isn't issue account. personal/home: login.live.com business: portal.office.com if unable login web client, may issue , might require self-service password reset. if unable reset password through self-service, can create new microsoft support ticket using link: https://portal.office.com/support/newsignupservicerequest.aspx?requesttype=passwordreset if able login, try running outlook diagnostics: https://diagnostics.outlook.com/#/?env=exrca more information these tests can found here: title: fix outlook , office 365 issues support , recovery assistant office 365 - https://support.office.com/en-us/article/fix-outlook-and-office-365-issues-with-support-and-re

Outlook mail and calendar not synching to Exchange - Microsoft Community

my exchange mail stopped syncing several weeks ago.  i tried of "fixes" no success. randomly, around august 10, issue resolved , emails flooded inbox.  however, started (or stopped again) on august 21.  this causes me lose on calendar!!  this huge problem!!  i'm using outlook (but don't features set-up)  while hoping , waiting exchange randomly start again?? hi teresa, may know outlook client version using? please provide detailed information this. issue happen other users in organization? please try troubleshoot issue via using outlook web app determine whether related specific outlook client side. best regards, shyamal Office / Outlook / Mac / Office 365 for business

Searching for emails - Microsoft Community

i have outlook on mac, , when try search deleted or sent emails specific person or topic, "no results" message. if click on deleted messages, see i've deleted. why specific search function not working? <moved from outlook.com  / email  / sending, receiving, , reading email> can provide capture of window? want make sure we’re not missing obvious. since these 2 locations affected, i’m not sure related indexing issue. corentin Office / Outlook / Mac / Unknown/other

Spamming Issues with Office 365 - Microsoft Community

greetings! i believe email hacked. saw in inbox bunch of undeliverable messages. deleted them cant send emails. got following email.  "your message couldn't delivered because weren't recognized valid sender. common reason email address suspected of sending spam , it's no longer allowed send messages outside of organization. contact email admin assistance" any suggestions? hi elizabeth, outlook.com email account? if log outlook on web, there dialogs or notifications? if have not yet changed password, , enable 2-factor authentication. prevent happening again. Office / Outlook / Other/unknown / Office 365 Home

O365 Mail folders and subfolders - Microsoft Community

recently when rename folders or subfolders in mail, don't display changed. previous name remains. but, if right-click on folder name rename, shows me name changed to. example, have mail folder named "sales goals" want change "sales team info". when right-click on "sales goals" , field becomes editable (blue , selected) , attempt overwrite "sales team info" reverts "sales goals." has been occurring in last 10 days or so. hi deeann tozlian, thanks post. may know whether rename folder in outlook client or  outlook web app ? if rename folder in outlook web app, need refresh web page show. if rename folder in outlook pc client, changed. normal behavior. if issue persists, please provide screenshot, may try switching browser or open ie in private mode give test. , please check whether there others in organization have same problem rename folder. regards,

Outlook 2016 - Microsoft Community

hi,  i have 8 email accounts set in ol 2016, im trying another, keeps saying failed, 'retry'. when have @ home page has acounts down lect side, in name only. have spoken isp , issue mso 2016.  please help, mick. hi mick, one of possible reasons why you're having issues adding account because of type of email account you're adding. for determine why you're experiencing issue, ask following questions: what type of email account adding? what exact error message you're getting? we forward reply. regards. Office / Outlook / Windows 10 / Office 2016

I get message that MS Outlook has stopped working and other Office - Microsoft Community

unable open outlook.  need help. you start word itself, then? programs & apps (add/remove) select ms office>modify/repair......... repair progres window opens, once completed start office app Office / Outlook / Windows 10 / Office 365 Home

Remote Server returned '550 5.7.501 Access denied, spam abuse - Microsoft Community

anyone else receiving "remote server returned '550 5.7.501 access denied, spam abuse detected." when attempting send from  hi jignesh, seems sending account has been banned due detected spam activity. admin can unblock blocked office 365 email account via using exchange admin center. • go eac, navigate protection > action center . • select search icon , enter smtp address of blocked user. • click unblock account in description pane. • click yes confirm change. more detailed information, please refer article: removing user, domain, or ip address block list after sending spam email note: if not admin please contact office 365 admin follow steps above. best regards, shyamal Office / Outlook / Windows 10 / Office 365 for business

Two Factor Verification for Outlook - It works but stopped 2 of my - Microsoft Community

description i have installed 2fa sign outlook on laptop (windows 10).  installed microsoft authenticator on samsung phone.  works fine , can deny or allow sign in. the set required new generated "app password" can access hotmail/outlook mail on 1.  "mail" on apple ipad (air 2) 2.  "email" on samsung galaxy 6 edge phone i generated , both devices accepted passwords , can receive e-mail problem both devices cannot send e-mail messages are: getting recipients e-mails *** email address removed privacy *** (my hotmail address) unable fetch certificates server  i grateful if can advise how solve problem otherwise need remove 2fa dearly not want do. regards moved: outlook.com / email / connecting outlook.com apps , devices using outlook app play store on android? Office / Outlook

Office Remote for Android cannot click hyperlinks in excel - Microsoft Community

how may click on hyperlinks in slides during presentation office remote app? hi, if you're having issues opening or clicking hyperlink on presentation using office remote, action not recognized on powerpoint. check if hyperlink working. note features of office remote on powerpoint following: go first or last slide in presentation. view slide thumbnails , jump between slides. reference speaker notes. view presentation timer , slide count. use laser pointer call attention key parts of presentation. for reference, click on article: office remote pc . should need further assistance, don't hesitate reach back. Office / PowerPoint / Android phone & tablet

Unable to activate Office 2016 - Microsoft Community

trying activate office after purchasing laptop on. initial installation went not accept sign in. have 4 days left before shuts off. appreciated hi kim, there several factors consider should encounter issue on activating office 2016. 1 of possible causes firewall misconfiguration. being said, advise following steps article . steps need follow depends on prompt see when launching office 2016. should need further other concerns in future, you're welcome post back. Office / PowerPoint / Windows 10 / Office 2016

Powerpoint hyerlinks - Microsoft Community

prepared ppt , included hyperlinks. using windows 10.  ppt works fine on toshiba laptop launching hyperlinks when not hooked projector. hook projector using hdmi connection, , start "slide show", hyperlinks not work.   office version using? happens file? how device, have tried play it? Office / PowerPoint / Windows 10 / Office 365 Home

Slides do not advance consistently - Microsoft Community

on acer i5 ultrabook windows8 have powerpoint project each slide mp4 movie. the slides not advance consistently, either advancing during playback or @ end of slide. using spacebar, arrow, or mouse/trackpad, slides advance correctly , not. random. put onscreen keyboard on pp controls , used advance slides (so hear 'click' when hit virtual space bar) , not consistent. project large in file size, each move hd res. ultrabooks function: play power point project. not hooked internet. optimized hard drive today, problem persisted. how can make sure slides advance when prompted? hard drive problem? there way put whole project in memory? part of interactive live show, need consistent slide advances. Office / PowerPoint / Windows 8 / Unknown/other

Visio 2016 - Org Chart Wizard: Unable to read names from ODBC Data - Microsoft Community

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hello, i keep getting following error when attempting read organisation data in ms access data source. i keep getting error every time, although have tried: reading query has identical column names c:\program files\microsoft office\office14\visio content\1033\orgdata.xls saving different version of access (i tried both access 2000 , access 2002-2003) including unique ids columns "names" , "reports to" columns (though, unavoidably, actual values of names not unique) using different odbc driver (i've tried access driver versions 16.00.7766.6032 , 10.00.15063.00) using user , file data sources the important thing here allow chart refreshed data updated in tabular/database form. hi michael, confirm following information? 1. capture screenshot of visio 2016 version number (go "file" > "account"). 2. can provide access database file via link ? 3. able cre

Superscripts appear in middle of line - Microsoft Community

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when add superscript document, appears in center of line rather on upper third. seems wrong text size, true subscripts (see attached photo). happens when use footnotes well. i've tried reinstalling , did not fix issue, , it's been happening @ least few months now. there way fix this?  i've had problem myself, although different font 1 in example. the font you're using has become corrupted in way. can time consuming diagnose this, or find "fresh" copy reinstall, since system fonts install mac os locked down sip , there's not particularly user-friendly way force word rebuild it's font database if manage make change.  your quickest fix far going to switch different font doesn't behave way. if want know more longer , more cumbersome diagnostics , workarounds, suggest starting these 2 responses on different forum, here  and here . folks in thread talking version of pa

Live Alignment guides no longer show up - Microsoft Community

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there few changes have noticed.   live alignment guides new 2016, , activated moving document around, alignment guides in powerpoint.  doesn't show me anymore.  trying put materials what's new in word class, , things used new seem disappearing.  can't insert video anymore bing without being told go youtube , flash isn't supported anymore.  pictures attached. original title: *** email address removed privacy *** hello, alignment guides can enabled going layout tab, , clicking on align > use alignment guides . however, we'll need few more information regard issues inserting online videos: were there changes made before issue started occur such updates? have tried checking , installing office updates ? have tried running repair? instructions, see repair office application . we're looking forward response. Office /

Microsoft Word.doc - Password Protection - Microsoft Community

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i have password protected microsoft office word document ironically list of passwords. happened misplaced password , i’m locked out. see message below microsoft word message.   is there way circumvent password times these when lose password?   third parties (google them) may provide password cracking services next impossible crack these passwords use aes128 bit encryption. success of cracking depend upon encryption, length of password, number of different characters, bit strength among many others.. Office / Word / Windows 10 / Office 2016

unable to save file on PC with Office 2016 using period - Microsoft Community

i have dated files periods, i.e. smith, james 10.16.17 report now can no longer save period , have use spaces when save, can go document after saved , can add periods.  want save files periods not have step.   how can that? since there no recent changes made, suggest running repair office application initial troubleshooting step resolve issue. update outcome can provide further assistance. Office / Word / Windows 10 / Office 2016

Setting indents for multiple bulleted lists at once - Microsoft Community

i have several bulleted lists in document, , reason have different levels of indentation, regards distances between bullet point , (1) paper margin left, , (2) text right; settings thought governed respectively left , first line settings under paragraph. homogenise these indents across document, bulleted lists. to end, right clicked style listparagraph , chose select instances. ticks ruler disappeared not set indents there, have been easiest. tried playing around 2 settings mentioned under paragraph - since values dont mean me, , there no apply button instantly see effect, hard adjust appropriate value. can help? many thanks! although can change indents in normal paragraphs (and styles) in paragraph dialog, in bulleted or numbered paragraphs/styles, indents @ left must set in define new multilevel list dialog. the list paragraph style applied when apply bullets using bullets button in paragraph group

Variable Caption Chapter Number Depth - Microsoft Community

i have document organized in multi-level list.  some areas of text in section 4.1 (heading 2 depth).  other areas of text in section 5.2.4 (heading 3 depth).  i figures in section 4.1 have chapter number depth of heading 2 (this gives figure name of "figure 4.1-#").  i figures in section 5.2.4 have chapter number depth of heading 3 (this gives figure name of "figure 5.2.4-#"). the problem chapter number heading depth acting document-wide global setting.  i can't 2-heading chapter depth in figure captions 3-heading chapter depth in other figure captions in same document.  when add new caption, whole document adjusts heading depth of caption added. i on word 2010 v14.0.7188.5002. you have make use of (at least) 2 caption labels: 1 figures under level 1 headings , 1 figures under level 2 headings. may not find worth effort. Office /