Triples

i have office 365 subscription , have never had problem until updates automatic. apps - word, excel etc etc have yellow band saying updates available updates office ready installed, first need close apps - update button. when click orange bordered pop-up says it's downloading updates nothing happens. when go support doesn't come account - comes office365 account have outlook work email address - support tells me contact administrator pretty frustrated right now 1. can try following - network & internet -> wi-fi -> manage known networks -> <select wi-fi> -> properties -> set metered connection <on/off> ->off update office now. 2. have older version of office installed on computer. if yes, please remove easy fix tool. https://support.office.com/en-us/article/uninst... 3. start computer in clean boot , try update office applications, check result. refe

i new office365 , today asked email me on office365 address unable so. is possible email office365 address outside domain? hi nollaig,   yes, can send emails office 365 account outside domain.   however, office 365 account should have exchange online license. check if office 365 account have exchange online license, recommend try signing outlook web app specific email account. if unable access outlook web app, please refer article assign license: https://support.office.com/en-us/article/assign-licenses-to-users-in-office-365-for-business-997596b5-4173-4627-b915-36abac6786dc .   regards, barry  Office / Unknown/other / Windows other / Office 365 for business

i using exchange outlook mac.  i have duplicates want merge. hi john,   could mind providing more details issue? please provide information below:   the version of outlook: https://support.office.com/en-us/article/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825-d48d82b2257c#id0eaabaaa=mac . you mentioned using exchange, may know if mean using exchange configure account or have exchange account? what duplicate , want merge?   if have duplicate messages, can remove duplicate message rather merging if happened email.   meanwhile can check if created inbox rules duplicates. besides, duplicate message caused incorrect account setup , synchronize repeatedly.   regards, iry Office / Outlook / Mac / Office 365 Home

i not want trash automatically deleted in outlook 2016.  it happening way (without permission).  any solution? [ moved from: outlook.com / email / sweep, cleanup, , rules ] do not use deleted folder temporary storage. create 'trash' folder , store emails in it. Office / Outlook / Other/unknown / Office 2016

since last update mail (outlook) takes 20 seconds load first email. ***moved appropriate category moderator based on details provided.*** hi, for identify causes outlook emails take 20 seconds load, gather more information: just confirm, using outlook app or outlook.com? if you're using outlook.com, have tried using browsers available , see if same behavior occur? is first email email taking 20 seconds load? what troubleshooting steps have tried far? regards. Office / Outlook / Windows 10

i using outlook 2016 part of office 365 home account.  version 1708 build 8431.2079. i add several items quick access toolbar , within day or so, deleted , revert default send/receive folders.  idea on how fix icons add not deleted? thanks hi, most concerns with outlook resolved running office repair. process scan , correct issues files or configurations may causing issue. run office repair, kindly follow steps on link . for other concerns, don't hesitate us. regards. Office / Outlook / Windows 10 / Office 365 Home

this seems straightforward question it's not.... where outlook (office 365) tasks stored? somehow outlook got messed , there's gap of sudden in tasks , old tasks showing not completed though are. no matter how far restore outlook.pst file to, not fix problem not stored. restoring interface icloud made whole situation worse. appreciated. thanks! enid they stored within data file, not separate folder run inbox repair tool, scanpst against data file, if finds/fixes errors, run again/again until finds no more fix. using icloud can complicate issue or cause own problems Office / Outlook / Windows 10 / Office 365 Home

i have begun receive popup message various times day. popup showing outlook popup (see screenshot). running office 365 proplus through business. everything working fine, onedrive business syncing correctly, receiving/sending emails without issue, etc. randomly popping , getting annoying. searched community , see related onedrive, mentioned onedrive working fine. please try setting registry key workaround in kb article disable adal , see if error goes away.   are syncing sharepoint lists?  in outlook in bottom left navigation click 3 dots, click folders , locate "sharepoint lists" in left navigation under outlook inbox , other folders.  below of those.   i still know outlook version in case somehow bug not fixed in channel on.   for internal reference:  om 3265396 Office / Outlook / W

doesn't matter sent calendar invite, if has attachment, freezes outlook when trying open , need force close , restart. frustrating. of time, if attachment in invite, needs opened entry. hi daleyamamoto,   in our test, when can open calendar attachment smoothly no matter open calendar in “mail” or “calendar”. narrow issue, please check below:     you can go outlook web app check whether can open same calendar attachment in outlook. if can, issue may due outlook client, can check below. about last version outlook, can check this . if not using latest version outlook, please update it. open outlook->click file->go office account->click update options->click update now. for further help, can provide version outlook us. please try open outlook in safe mode determine whether issue caused add-ins app in outlook. if can open calendars attachment in safe mode, please try disable add-ins .   i

hi if have email flag remind me later, there issue reminder window. problem happens when change task title in tasks - reminder shows original subject line original email rather has been updated to within tasks. sometimes want add/change subject of task (created email) fine reminder appears still shows subject of original email. can done make reminders better when tieing them in email messages? kind regards matthew p.s i'm using outlook 2016 (ms office standard 2016) mso (16.0.4549.1000) 32-bit. although suspect same issue occur in every version of outlook. hi mathew, thank feedback you've provided. suggest submit suggestion on our office uservoice our developers review suggestion. let know if have other queries. Office / Outlook / Windows other /

hi, this happened on 3 computers of our company, on 2 of them issue fixed after several re-installs , keeping computer connected external network full day. scenario: computer windows 7 pro 64bit, office 2016 32bit  (deferred channel: version 1701 [7766.2099] (user e3 o365 account). office program crash on start when computer connected corporative network, either lan or wifi. if computer connects external network, crash not happen , office apps work ok. we using proxy .pac file (being zscaler our provider). on 300 computers case right now. skype business program not crash. apps work on safe mode, although end crashing @ point. this outlook , excel, example, showing once crash: problem signature:   problem event name: appcrash   application name: outlook.exe   application version: 16.0.7766.2099   application timestamp: 5974fbea   fault module name: kernelbase.dll   fault module version: 6.1.7601.23807   fault module timestamp

trying print our powerpoint presentation in notes view. there 5 pages (out of 30) slide won't print.  suggestions please. please confirm if notes print on 5 slides not slide or neither notes nor slides printed. Office / PowerPoint / Windows 8 / Office 2016

hello, i updated microsoft account through word when received notification update available. ever since than, every time open work or powerpoint within 2 minutes pop saying "we're sorry powerpoint has run error preventing working correctly. powerpoint need close result. repair now?"  how fix this? hi courtney, corrupted files or add-ins possible reasons why you're experiencing issues launching or using powerpoint. there several workarounds can perform issue fixed. our initial troubleshooting procedure, suggest repair office application . after repairing, restart pc. if issue persist, try installing office updates can fix errors. please note every steps in links provided necessary why important not skip any. we eager on getting resolved you, wait feedback. Office / PowerPoint /

good morning, i'm trying navigate through presentation, using buttons , macro's move through presentation. at moment button/menu item has been chosen menu items should disappear (fly out animation) , afterwards should jump corresponding slide (action > run macro).  the problem jump slide done before animation finished, how can delay execution of macro, wait till animation finished? thank you Office / PowerPoint / Microsoft Office Programming / Office 2013

i'm creating script take folder of photos , videos , create presentation each media file maximized , centered on slide of own. i've got pretty working, except autoplay setting. i'm sure it's syntax issue, have tried bunch of different stuff , nothing seems working. here couple of attempts: #1 tell theslide set themedia make new media2 object @ end properties {file name:themediafile, lock aspect ratio:true, {animate : true, animation play settings:{pause animation: false, play on entry: true}}} #2 tell theslide set themedia make new media2 object @ end properties {file name:themediafile, lock aspect ratio:true set theanimation animation settings of themedia  set animate of theanimation true set playsettings play settings of theanimation  set autoplay play on entry of playsettings thanks! ·dave reply

hi! is there possibility print invitation on 1/4 page (in case a4) format, without getting stuck blank inside page? what hoping have 2 columns per page , spread images on 2 a4 pages. way, when printed two-sided, make 2 invitations out of 1 a4 on thick quality paper.  am trying impossible? or need better (i.e. more expensive) software? btw, working in publisher 2010. thank you! Office / Publisher / Windows 10 / Office 2010

split considerably older thread. anders,  were able resolve this?  i having same issues.  i try signing in on mac , iphone , getting same issue. connected on pc without problems.  other people can log in on mac , works fine.   hello tai, please let me know if account hosted in skype business online or on-premise environment. since pc works fine, connect internal network of organization? please try using internal network on mac client, work? best regards, alison Office / Skype for Business / Mac / Office 365 for business

split thread. any update after 3 months? hi admin_980, the question: can share group site document library folder external user isn’t member of organization? the answer: yes. need use sharepoint online management shell achieve it. follow steps below finish settings: 1.go portal >admin centers>sharepoint admin>sharing . 2.make sure select allow sharing authenticated external users , using anonymous access links . 3.download sharepoint online management shell , open it. 4.typen connect-sposervice in box , type url of sharepoint admin center ( https://xxxxxxxxx-admin.sharepoint.com ) below: 5.sign in admin account. 6.type following command: set-sposite -identity https://xxxxxx.sharepoint.com/sites/xxx -sharingcapability externalu serandguestsharing https://xxxxxx.sharepoint.com/sites/xxx is group site url. 7.then can share folder outside of our organization in gro

i'm using basic sharepoint 2010 approval workflows.  noticed (within last week) workflows have stopped running--email reminders have not been sent remaining approvers.  example i'm looking @ right has following details: started:   june 20 last run:  june 30 status:     in progress but today's date july 6th.   can trigger manually, i'd know why it's stopped running , how fix it. thanks help, denise hi felix, my testing results follows: 1. 1st reminder expected 2. 2nd reminder sent 1 week later 3. subsequent reminders sent every 7 days. i'm okay situation. thanks, denise Office / SharePoint Online / Windows 10 / Office 365 for business

when try open file on word, says 'office cannot find art.docx. may have been moved, renamed or deleted.' know havent done of these should do!? if clicking link or shortcut to file, make sure target hasn't been moved (or deleted). Office / Word / iPhone & iPad / Office 365 Home

when continued editing document different device, considers me separate author. "author" not matter of presses keys :-) it's determined user account in program being run, regardless of whether it's on different device or in different user account on same device. Office / Word / Mac / Office 2011 for Mac

how update word mac? hi fran, the latest version of office 2011 14.7.6 [170621]. can manually update office apps,   click help   >   check updates   > check updates   from of office 2011 app latest build.   if reason can’t update via   help , can manually download , install new build this article .   thanks, neha   Office / Word / Mac / Office 2011 for Mac

hello!  somehow struggling setting tabs while working on cv. i have left alignment (obviously) dates...then want create new alignment/ tab name of organisation/ job role. very non-common sense @ moment...can't figure out , tutorials have seen haven't helped/ show different versions. working 'word 2008' version 12.3.6 on apple mac book pro (early 2015 model). thanks suggestions. additional information on tabs in word's help> word help 1 of straightforward articles i've seen: word 2008: setting tabs, uwec setting tab stops pretty same in version of word, though. if have specific issue please describe how articles fail provide result want. fwiw, suggest wanting facilitated using table rather tabs. Office / Word / Mac /

how revert office 2008? man, sure unbecoming rena give hard sell on office 365 when microsoft's faulty autoupdate culprit here. this article rena should have pointed to: https://support.office.com/en-us/article/microsoft-autoupdate-for-office-for-mac-offers-incorrect-version-updates-a898022e-e80a-4c8d-9aa4-01cff9983037?ui=en-us&rs=en-us&ad=us all 2008 licenses perpetual , not expire. can continue using office 2008 forever long or apple don't change hardware or mac os in way breaks it.  i suggest using office 2008 turn off autoupdate. this, open microsoft word 2008, go menu , choose check updates. launches autoupdate app. set autoupdate manual , close autoupdate. before consider upgrading office 2016, make sure mac meets system requirements. not that, office 2016 nearing end of life cycle. microsoft has announced office 2019 out soon. don't buy perpetual license of 2016. 365 subscription

when try open word, says outlook email not associated it.  lets me in microsoft acct/ i've tried changing passwords, using hotmail, nothing works.  purchased word 2 yrs ago when got computer. help [original title: word] can sign in https://www.office.com/myaccount successfully? , see office installations there? it possible old trial version of office interfering full version. can uninstall trial via settings in windows 10 (or by going control panel\all control panel items in file explorer , starting programs , features applet). after uninstallation, repair full version of office. Office / Word / Windows 10

when make fusion excel , word, lost monitary format  ex ( 100.00$) when make ma fusion,  , when insert field, lost monitary format (ex 100.00$) writing 100 Office / Word / Windows 10 / Office 2010

it this: first  i change brightness of 2 pictures, small them same row:   save , close it, open word document again. turns out : what want appearance the uppermost one, should do? hi, you can adjust brightness of picture have inserted word file using corrections tools. can check link more information use said tools. make sure have latest updates of office have updated features , options can have while working on office application. don’t hesitate update thread if have further questions. Office / Word / Windows 10 / Office 2010

since loading office 365 (2016) , windows 10, cannot resolve above issue.  did reset on computer , problem went away 2 days until windows 10 updates.  if click ok in response above message, i'm able create document won't print.  i've carried out latest office update suggested, restarted, still same message , still unable print.  has been going on over 3 weeks - frustrated. i've changed template old seen in other posts no avail. hi bernie, the issue may occur due corrupted printer driver or 3rd party add ins. in order assist you, suggest check thread: office 2016 - there insufficient memory or disk space. word cannot display requested font . kerjango answer. see explanation on how solve issue. we forward response. Office / Word / Windows 10 /

"sub or function not defined" pops when open word. , cannot use "ctrl+v" in word. me out? thank much. it sounds there must add-in on system has error in code.   problem still occur if start word in safe mode holding down ctrl key while starting until asked confirm want start in mode? if not, see section dealing add-ins in knqwlwdge base article at: https://support.microsoft.com/en-us/help/921541/how-to-troubleshoot-problems-that-occur-when-you-start-or-use-word Office / Word / Windows 10 / Office 2016

hello have had microsoft 2013 on windows 8 laptop 2 years , has been fine until recently. whenever try open it, crashes in less second. applies , old documents , downloaded documents. have tried using " winword.exe /a" open, crashes. rebooting laptop doesn't solve issue. how may fix this? does problem still occur if start word in safe mode holding down ctrl key while starting until asked confirm want start in mode? if not, see section dealing add-ins in knowledgebase article "how troubleshoot problems occur when start or use word" at: https://support.microsoft.com/en-us/kb/921541 Office / Word / Windows 8 / Office 2013

hi, i helping a  colleague can't access yammer. gets notification that she not have license use yammer account assigned to her work. invite sent by  admin. please help. hello lacanlale, thank post. it seems using yammer enterprise network associated office 365 tenant , in network enforce office 365 identity , block user without yammer license settings enabled. if settings enabled user without yammer enterprise license not able login yammer network. to know user license kindly contact global admin of office 365 tenant , check yammer enterprise license assigned user or not. if user assigned license few hours take around 24-96hours sync yammer , allow login yammer. regards, sushil dhiwa. microsoft yammer support team. Office / Yammer / Web / Off

dear community, is there way leave groups tried join still pending approval group admin? regards daniela hello daniela, thank post. once send group joining request in private group, group administrator can approve or deny or request. but cannot remove group profile list. regards, sushil dhiwa. microsoft yammer support team. Office / Yammer / Web / Office 365 for business

have swf animations want saved computer. found out go chrome's 'more tools' , click 'save page as' in order nab file without saving url shortcut. when open file in windows media player, video works fine, after second, audio starts again sort of second track beneath first, if had file open in multiple windows. tried deleting file , muting tab before downloading swf, problem persisted second time well. Music, Movies & TV / Windows Media Player

i having issues setting 1 drive desktop app , linking windows 8.1 account , office account.  when open onedrive windows asks me login office 365 account under accounts setting page.  enter current user password , below error displays. i have tried change network firewall setting , not see errors network.  have downloaded ondrive pc , when went install got error ondrive cant used on windows 8.1 , need use install app sync files. thanks steve sorry pick did not come through here is. OneDrive / Getting started with OneDrive / Installing and updating OneDrive / OneDrive in Windows 8.1

onedrive syncedwith sister in law'account on computer, how change that? hello, if you're using office 365, may consider performing suggestions posted 1 of our community moderator stanimal21 in thread regarding same concern. quite few people found suggestions helpful. feel free update results. OneDrive / Getting started with OneDrive / Signing into OneDrive / OneDrive in Windows 8.1

is there problem web interface onedrive @ moment? today , yesterday, it's been taking me age log in (about 12 minutes), find files, drops out again mid-session. same on browser / os. anyone else having problem? estimate when fixed? john hi john, synchronization issue , staying online onedrive may caused volume of files being synced @ once @ period of time. gather more information concerns onedrive, we’d know following: which version or build of windows device using? know, press windows + r open run window. type winver , press enter . new window open showing version , build number of windows device. what status of connection onedrive? ping onedrive server then tell result through screenshot. press windows key + r to open run window . type cmd, then press enter. type ping www.onedrive.live.com and press enter. if receive 4 replies, connection site working properly. if got reque

i office365 subscriber , have 1tb onedrive. have pictures (>10000) in onedrive. last tuesday (august 1st 2017)i tried add 30 more. for  my surprise recognized jpg files , pictures not displayed in browser folder usual. option view picture download it. tried sync them using pc onedrive software , upload them using browser upload option , behavior was same.  tried edge, ie11 , chrome in windows 10 , still same. tried upload in different directories including onedrive root directory ,  still same. i have microsoft account , tried using account onedrive. time behavior normal. so believe onedrive problem not affect users, users. i looked solutions in internet and i found several people same problem in 2015. so looks bug again. does have same probelm ? know  solution ? i've had same problem week. reported via onedrive support asked various screenshots of jpgs. said it's known problem , waiting pro

i trying delete outlook.com account created in error last week trying add current email outlook.com. have idea if can deleted or changed? not deleting entire 365 or microsoft acct this. delete outlook altogether if can't deleted. use email app if needed.  moved : windows / windows 7 / email & communications hi chris, for in-depth assistance in deleting email account office 365 account, suggest in touch answer desk team. team can cater complexity of concern. regards. Outlook.com / My Account and information / Close my account

reason, not able create new microsoft account (<name>@outlook.com). after providing basic information , date of birth, wizard not move ahead. temporary problem?  Outlook.com / My Account and information / Other

why got far on games , u want bad me wtf not cool  hi,     to protect experience our customers, xbox live policy & enforcement team monitors service behavior violates microsoft services agreement , code of conduct. here a   link   on how submit case review for   account   suspension issues.      keep in loop if need assistance in future. Outlook.com / Windows Live Admin Center / Managing my custom domain

hi, i'm part of tourism souq travel company, , need stay in touch e-mails time, why need phone logged in  on phone , tab, , pc @ same lets me keep account logged in on either phone or tab, , cant log in 2 different cell phones both @ same time.. need help! regards, suvas - customer representative jannat tourism - ( www.jannattourism.com ) error messages receiving? Outlook.com / Email / Connecting to Outlook.com with apps and devices

when open new email or respond existing 1 logo shows file not image.  i delete , re-enter in outlook , works day or two. idea why?  thanks. hi richard, we'd know more. when logo shows file , not image, pertaining outlook logo or logo own? or pertaining else entirely? if possible, kindly provide screenshot of issue , exclude personal information within it. also, make sure, you're using outlook.com , not desktop version, correct? we'll waiting reply. Outlook.com / Email / Composing email

i trying find old email deleted on 30 days ago. email sciencecare. have email them on 10/15/17, trying find other one. please me asap. thank you.  miranda wall inside deleted items folder select recovery items , see if in there. Outlook.com / Email / Restore or recover messages

i have account several different websites such prezi.com reset account need send me verification email.  email blocked. know how me fix issue moved from:  outlook.com / security, privacy, , accounts / other hi valerie, if can’t access microsoft account or outlook email, can temporarily blocked due there’s history of unusual activity made under account violated our terms , agreement. can visit link: unblock microsoft account or outlook email start process of unblocking it. there other links inside of can gain access account again. let know if need more help. Outlook.com / Email / Sending, receiving, and reading email

good day i unable send emails hotmail account, on computer. i can receive emails not repy or send new ones. i have tried cache etc not working, please can advise? hello, we know more happened. kindly answer following questions: when did concern started happen? what complete error message receiving when trying send emails? what browser using access outlook.com? have tried using other web browsers? result? have performed troubleshooting steps? Outlook.com / Email / Sending, receiving, and reading email

  im going if email can't open this.  ill try delete history , cookies nothing work..                                                            can me ?       thankyou.   moved from : outlook.com / outlook preview / email hi lennard, we have few things we'd ask can better: what exact platform you're using? which emails affected? is specific 1 sender? what format you're trying open? for meantime, please check outlook.com's service status in region: outlook 365 | service health . we'll waiting response. Outlook.com / Email / Sending, receiving, and reading email

hi,           received email from: customer support <*** email address removed privacy ***> sent: saturday, september 30, 2017 2:24 pm to: *** email address removed privacy *** subject: final reminder !!! dear user, inform microsοft outloοk discontinue suppοrt on accοunt , security. , no longer have access many of latest features improved, conversations, contacts , attαchments. take minute updαte accοunt faster, safer , full-featured microsοft outloοk experience. updαte accοunt sincerely outloο k.com  team microsοft respects privαcy. review our οnline privαcy statement.      wanted if these legit or scam? if legit how come unable open link "update account" blocked. regards, jun paynado have same email, , have response well. Outlook.com / Security, privacy, and accounts

split thread. can not write office we need more information. describe steps taking. give full , exact error message text seeing. do have paid office license? do have office installed, , activated, on computer? Office / Unknown/other / Windows 10 / Office 365 Home

as administrator how can manage access teams? i can see in o365 admin center there groups names correspond existing teams, adding users groups  does not give users access teams. have give them access? hi andy, first, i'd clarify groups , teams totally 2 different things. operation groups not sync teams. to access teams, may refer article , check whether meet requirements. https://support.office.com/en-us/article/how-do-i-get-access-to-microsoft-teams-fc7f1634-abd3-4f26-a597-9df16e4ca65b thanks, lance Office / Unknown/other / Windows other / Office 365 for business

have outlook email , need attach picture automatic signature hi fredric,   thanks post here.   you can add picture signature via following steps in link below: https://support.microsoft.com/en-sg/help/2455171/how-to-create-signature-or-customize-it-add-picture-in-outlook-for-mac   besides, since outlook mac 2011 left mainstream support on october 10 2017,   it suggested upgrade office 2016 better experience.   if questions, please let me know.   regards , carlos  Office / Outlook / Mac / Office 2011 for Mac

hey guys! enrolled in outlook insider fast after reading allow me participate in new pilot features allow 1 sync google calendar , contacts outlook mac. , yet haven't been invited use pilot, , nothing happens! https://blogs.msdn.microsoft.com/outlookformac/2017/03/01/support-for-google-mail-calendar-and-contacts/ what gives? how work? thanks! jesse hi jesse, please informed that  volumn license product has not feature. office 365 subscription has. check it, can click > outlook , see name after license . if own office 365 subscription , issue persists, instructions use pilot program, suggested you  contact outlook mac support engineers clicking on  contact support  feature on the  help  menu.  thanks cooperation. lance Office / Outlook / Mac /

split thread. hi, i experienced same problem: when hit send button, email disappeared. i´ve checked sent , draft folders (without filters), , tried search without luck finding it. i´m running macos 10.13.1, outlook mac v. 15.40 , email exchange-account.  when writing email used both mac, web-based mail.office365.com , samsung smartphone. while writing @ mac, noticed line spacing double when pushing enter line break. somehow formatting had changed. after writing draft last evening, closed laptop without closing outlook. morning finished draft , hit send, , disappeared. after googling issue, suspect reason connected either of two: * earlier in thread users mention problems after copying info excel (and guess when coyping formatting changes). * https://windowssecrets.com/forums/showthread.php/164710-sent-email-disappeared-into-black-hole  (even though case @ windows system) hopefully find solution problem. regards stian c.

elements before upgrade returned, new elements not included in search result.  outlook mac hi amundtangen,   since problem related search feature in outlook mac client, please try rebuilding spotlight index on mac. here steps: 1. choose apple menu > system preferences, click spotlight. 2. click privacy tab. 3. drag folder or disk want index again list of locations spotlight prevented searching. or click add (+) button , select folder or disk add. 4. same list of locations, select folder or disk added. click remove (–) button remove list. 5. quit system preferences. spotlight reindex contents of folder or disk. note: depending on mac , contents of hard disk, re-indexing may take several hours days. until process finished, spotlight won’t know contents of disks , neither outlook. lists contacts, events, notes etc. generated spotlight searches.   meanwhile, microsoft has dedicated support chann

hi.  i having issue today.  my outlook synced old sky e mail has worked ok.   however, today not able receive or send emails @ all.  is else having problem? thanks.  cheryl. hi cheryl, such issues may occur due email settings in outlook. we'd ask additional details provide proper troubleshooting steps concern. please answer following: are using outlook app or outlook on web? may check link outlook version have. were there changes made prior issue? are using imap or pop mail server? check it, go your   account settings   >   type . what troubleshooting steps have tried far? we'll keep eye out response. Office / Outlook / Other/unknown

ms auto update morning 24 dec 17. when try open outlook ms office single image problem. update has caused problem outlook working fine last night. Office / Outlook / Other/unknown / Office 2010

all of sudden outlook 2010 on desktop computer sending 200 copies of email 1 recipient.  meanwhile message outlook unable send message. how stopped? moved from: outlook.com / email / sending, receiving, , reading email original title/subject: multiple emails hi, the challenge you're experiencing may caused server or outlook profile issues. assist more effectively, know email domain you're using (@outlook, @gmail, etc.). isolation purposes, suggest log in account email through web browser , try send email there see if issue persist. to further isolate concern, recommend creating new outlook profile following steps on article . please see create outlook profile link under for outlook 2010 section. keep posted , we'll willing assist further. Office / Outlook / Other/unknown