Triples

user has apple laptop , using outlook or online microsoft 365 - have added shared mailbox not showing in either place.  any advice? hi jennifer, when “ using outlook or online microsoft 365 ”, mean outlook 2016 mac desktop client or outlook web app? may know whether have added shared mailbox under user primary mailbox in outlook web app? if not, please refer following steps below: • sign in user account in outlook web app . • right-click primary mailbox in left navigation pane, , choose add shared folder . • in add shared folder dialog box, type name or email address of shared mailbox, , click add . the shared mailbox displays in folder list in outlook web app. can expand or collapse shared mailbox folders can primary mailbox. more detailed information, please refer article: open , use shared mailbox in outlook on web business best regards, shyamal Office

hi!  loaded on new computer - yes know it's 2017 that's version got.  when addded comcast/xfinity email account 9 loaded , 2009.  need current contacts load.  please help! [moved from: outlook.com / email / adding email accounts] hi emily, can import email, contacts , calendars account computer. this, need export outlook data file (.pst) first on old computer. may refer link steps on how export calendar in outlook. once done, may proceed importing them account on new computer. may refer link steps. let know if works you. Office / Outlook / Other/unknown / Office 2013

i use office 365 student packet. error "http error 503. service unavailable" => login office normal can't login outlook in office 365. refresh browser, clear history,...but can't connect email outlook. suggest microsoft feeback me email *** email address removed privacy ***. thanks regard. hi all, service health dashboard has indicated issue ex111618 has been resolved of: saturday, august 5, 2017, @ 6:40 utc. if still experiencing issue, please let know may indicate either scoping issue or independent problem. thanks, robert Office / Outlook / Other/unknown / Office 365 for business

hi, we're having trouble signing in outlook. it looks might caused difference in accounts bought office 365 , outlook... on our pc we're signed in office 365 "account 1" bought it. outlook bought "account 2", downloaded (again recently) can't seem sign in. what solve this? great! thanks hi johanna, please noted outlook needs kept activated "account 2" signed in , pc (outlook) connecting internet. after that, can continue configure "account 1" under same profile of "account 2" or can configure "account 1" under different profile.  for more information, can refer to  https://support.office.com/en-us/article/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d  (outlook profile) https://support.microsoft.com/en-us/help/2758902/how-to-set-up-an-internet-email-account-in-outlook-2013-or-2016  (configure account in outlo

i have marked "unread messages" "read" in outlook accidentally, because of single unfortunate click... there dozens , dozens of unread messages, of important. i've read there no way undo it... have solution? hello rené, for emails inadvertently marked read, there not option available undo action. behavior design of system. workaround can perform select emails , mark them unread. can refer link instructions: ( click here ). should have other questions, feel free reply on thread. Office / Outlook / Other/unknown / Unknown/other

my colleague , set e-mails in office @emergerecruit.com startup, unable receive external e-mails.  while have ability e-mail out , between 1 another, every outer e-mail receives bounceback stating message cannot delivered , recipient e-mail address possibly incorrect.  case if reply 1 of e-mails account.  what missing here? ***post moved moderator appropriate forum category.*** hello philip, appears issue email accounts. may need check email administrator or department see if email accounts activated, or if have correct settings. let know if have other concerns. Office / Outlook / Other/unknown / Unknown/other

in outlook 2013, x32 version, can enter text string in "search contacts" area , contacts have character string shown in people window. example let's have contact last name of fraley, type fraley in "search contacts" field , contacts "fraley" somewhere in entry shown in main window. search works great contacts stored in pst file. if "fraley" in contact group, have 100 contact groups, entry not found. how can search within of contact groups find entry without opening each individual contact group , browsing contact? i have office 2013 pro x32 running on win 10 x64 system. latest updates each have been applied. well, believe won't able search specific contacts if search them in contact groups, works fine when searching contacts through search contacts because it's not available on current version. try raising idea through outlook uservoice.

help! after setting desktop outlook sync outlook.com, notes associated contacts disappeared. in both locations (desktop , outlook.com) when first set outlook, , remained there time after many syncs. but, they're gone. happened???? in order isolate concern, know following information: how did try setup account outlook.com? are using pop3, imap or exchange server settings? do have backup data of contacts? Office / Outlook / Windows 10 / Office 2016

i began having trouble receiving email on microsoft office 2016 (with os windows 10). have pop account set , have used program 2 years now. can work if go account setting , run "repair" 2-5 times (it varies) , run change, test account 2-5 times (again varies) , emails come in.  have called our service provider since outgoing mail not affected office issue, tend agree with.  went page , disabled virus scanner suggested , still no change. issue else has encountered? suggestions! thank you! marlys  hi marlys,   there several reasons why you’re unable receive emails in outlook application. issue may lying on server or internet connection. resolution depend on exact error message you’re getting. ensure issue addressed, we’d ask few questions: are receiving error messages? if so, can provide screenshot of it? please remove personal information might included in screenshot. exact error message, ope

when in car i'm not asked verify licence. why microsoft have verify subscription whenever open in different place?  si extremely annoying. there way of disabling this? have got annual subscription; why should continuosly have put theri annoying banner when know  i've paid? hi robert, these concerns can occur in or of office products such word, excel, access, powerpoint, publisher, onenote or outlook verifying subscription. if keeps asking key, sign-in, or subscription notice, suggest follow steps provided on articles below: "microsoft office cannot verify license product" error when start office app using product keys office 365, office 2016, or office 2013office asking me product key other concerns, don't hesitate us. regards. Office / Outlook / Windows 10

split thread. one of users @ client has reported this. there no fix? remembered not same work around posted month ago, should double check. works client, can check link -  https://support.microsoft.com/en-us/help/3163039/email-message-body-is-garbled-when-simplified-chinese-characters-are-i Office / Outlook / Windows 10 / Office 365 for business

how 1 undelete outlook calendar info? depends on type of mail account, check deleted folder Office / Outlook / Windows 8 / Office 2010

hi, one of our users cannot access shared calendars - error message is: no connection. exchange server is: 2010. outlook version is: 2016. they can access them using outlook profile on same machine - profile opens mailbox (a department mailbox). they can access them using pc. on problem pc can access shared calendars via owa. creating new outlook profile on problem pc not resolve issue. permissions on calendars via. default user. kind regards, simon maybe i've found problem cause , solution. in fact looking different error , solved both! [the other error annoyoing numbers multiples decimals places, "your next appointment happen in 0,3000000000000 hours] the cause of both errors 3rd party add-on installed. you can check running outloon in safe mode: win+r in window, write "outlook.exe /safe" verify if error still there. if solved, try find 3r

hello all can me solve question, please? every time when open powerpoint file. shows me ''the outline long read in entirety''. and after press''ok'', shows me around 300 pages garbled (only 19 pages realistic) ***post moved moderator appropriate forum category.*** Office / PowerPoint / Windows 10 / Office 2016

while working in publisher, screen presents double , enlarged image of project working on. when happens, images overlapped , cannot work on main one.  have learned need save file , when return document fine while complete section of document flips again overlapping images. result, saving , opening document completed.  thank you. Office / Publisher / Windows 10 / Office 365 Home

split thread. i'm having same issue, allow third-party cookies! huge pain, hoping use browser instead of lync , outlook, since 2 haven't been updated osx while now. hi maxh42 ,   thank posting . please try , provide following information narrow down issue : 1 . check if can sign in im on outlook web app on other browser or other computer . 2 . clear cache , sign in im or run browser’s private mode . 3 . check if can sign in skype business desktop client . 4 . check if time zone  of browser same computer. can check on (settings > options > settings > regional) or (settings >  options > general > region , time zone) 5 . please provide detailed error message when sign in im .   best regards ,   rick  Office / Skype for Business / Other/unknown /

unable view skype business conversation history.  when go access it, message reads is:  system admin turned off conversation history.  wondering system admin is--my boss not know , not having problems accessing conversation history.  thank help. hi megan,   according error message, office 365 administrator may disabled feature accounts.   we recommend contact office 365 admin in organization check if disabled feature. it’s suggested perform following steps office 365 admin’s help: 1. connect skype business online powershell office 365 admin account . 2. run following commands check policy. get-csclientpolicy -identity clientpolicynosaveimnoarchivingnoimurl 3. after that, give screenshot of outcome further processing. to protect privacy, have sent private message collect it. click name on forum , select view private messages access it.   regards, barry Office

hi am new sp , trying implement below functionality. i have image display specific document list. when click on image, need show pop dialog multiple view option when select option pop list, need display specific document view. please advise, how can implement feature in sharepoint 2013. thanks remesh hi remeshc p, as our forum focuses on sharepoint online general questions , issues, requirement, suggest post new thread in our sharepoint msdn forum professional support , confirmation. specific channel handles sharepoint related further customization , development related questions , issues. thanks understanding. tim Office / SharePoint Online / Windows 10 / Office 365 for business

how captions display automatically on photos when set group , displayed stack?.  small box appears on top left corner of photo want full caption displayed.  there no instruction displayed tell viewers click on box reveal caption.  helpful have option display either instruction or option display caption or not available. hi alison, the caption style not directly controllable user, rather dependent upon style select.  in general, functionality same styles on same row in styles pane.  once find row displays captions way like, can try out other styles on same row find 1 has want. hope helps! jason Office / Sway / Web

after recent update (i cannot pinpoint which) documents on computer (i assume because using same blank document template) have had superscript text size changed. main body of document in times size 12 example , if highlighted superscripted footnote number times size 12. however, in truth footnote number much smaller be.  i have attempted modify 'footnote reference' style , 'normal + superscript' style nothing has worked. if try fiddle font size in styles nothing happens , remains very small. i work footnotes in particular daily , open important documents , can barely read footnote numbering in text (the footnote numbers @ end of page tiny despite saying size 12 'footnote reference' style). likewise saying 21st century, superscripted 'st' much smaller should normal superscript. if printed superscripts go normal , displayed @ normal smaller font size main body, not tiny in electronic document. is there universal

every time try show markup information preferences stick short while (a couple minutes usually) , flip no markup... seems program glitch me hi james, since document specific issue, please create new word document, copy contents new document , let know whether issue persists. regards, james Office / Word / Mac / Office 365 for business

how display track changes right of word document, nice, little 'bubbles'  , lines changed text. display switched showing changes left with, effectively, footnote markings marking changes in doc.  help. hi bob, to better understand microsoft word query, please answer questions: what mean bubble, balloons? have try checking track changes settings? to go track changes settings, follow steps below: open word. go review. beside track changes, see tracking , small box @ right corner. click box , see advance options. then can change settings of track changes. please provide screenshot find right solution. we'll forward response. Office / Word / Other/unknown / Office 2010

hi, i had restore computer it's factory settings.  in doing so, had reinstall office 365. when tryo open of officer 365 programs, (ie. word, excel, etc.) i'm being directed control panel no idea next. can help? pete hi pete, there's possibility office application on computer not installed. however, need gather additional information have better view on concern. kindly answer following questions: what troubleshooting steps have tried far? can send screenshot of issue experiencing when opening of office applications? note: please not include personal information. Office / Word / Other/unknown / Office 365 Home

i have tab-delimited data file 5 data fields.  i have created word document merge fields.  the merged documents either skip records or don't separate records create new document.  there no next record or other rules in document. doc1 has correct merged fields record1; has data record2 added end of record 1's last merge field. hard explain - merged document has field1; field2; field3 correct info, field3 has appended data next record. document 2 has merged information record3; , field3 has data record4 appended it. record 5 skipped. if use letters type mail merge main document, without using «next record» field, , execute merge new document selecting edit individual documents destination finish & merge dropdown in finish section of mailings tab of ribbon, multi-section document created data each record in data source being inserted relevant places in replica of mail merge main document.  alternatively,

massive greyed out areas right , bottom of screen.  this comes , goes randomly.  i don't know begin in troubleshooting this. richard ***post moved moderator appropriate forum category.*** hi richard, there few reasons why experiencing issues microsoft office applications. provide better assistance, need answer following questions: which build , version of windows using? have made changes on computer before encountered issue? are experiencing same issue of documents , excel files or issue isolated specific files? for initial troubleshooting, suggest repair office applications. performing office repair scans , automatically apply corrections damaged office application components. visit link further information how repair office applications. we looking forward response. Office / Word /

want make textbox mandatory user fill in form in word 2016. how do?  hi, there number of options can use in creating fillable form in word 2016. assist concern, can share data layout sample data. share expected output in example. meanwhile, can check support article more information in creating forms in word. click drop-down arrow view details on each topic. we'll appreciate if can send update. Office / Word / Windows 10 / Office 2016

hello, after last win10 update msoffice 2016 automatically opens @ startup. started 1 one document, 8 documents... when close these windows, still remain background processes. i ve checked whether word in autostart or not ... not. may registry? would nice if me, kind regards, it seems people, windows update somehow corrupted user profile. logging in different profile workaround , solves problem original profile, fix come in future update windows 10 users have received. make sure windows , office installations date. Office / Word / Windows 10 / Office 2016

hi i in panic! i working on thesis due submission in week.  went through update , today when opened thesis footnotes have disappeared , document opened in wordpad, working in word. equally other word files composed on pc have lost foot notes please help. in panic. william thank jay, it seems on last update word defaulted saving documents in .odt not .docx changed in word options , presto footnotes back. Office / Word / Windows 10 / Office 365 Home

used able send word documents g mail account.  used send hotmail, changed gmail , used work.  cannot send email. can change hotmail not have go through step of going mail , finding in documents. hello, you need set hotmail account default email save , send word file attachment. identify root cause, need additional information. kindly provide following below: what current version of word application trying use? how trying send word document? you can check link know more information on how can send document in email. let know updated status can assist further. Office / Word / Windows 10 / Older versions

when try type word doc, keep getting error message says "word has run error has prevented working correctly" . it offers button, there no help. document shuts down without saving changes. tia word saying error message , not working correctly , not saving information before shutting down, , button nothing, word quit working. Office / Word / Windows 10 / Unknown/other

my mouse not allow me highlight text (in word , other office products) , make changes.  can double click left button , go word word used able highligh entire sentence or whatever won't stay highlighted.  same in publisher when trying make text boxes , use other features.  i using windows 7 wireless mouse.  problem mouses or windows?  has come since windows 10 introduced.  suggestions or great appreciated. btw - noticed can highlight , move text here on-line. if left click mouse @ beginning of text , move mouse cursor end of text , hold down shift key , left click, of text in between selected? Office / Word / Windows other / Older versions

hi all, i using landscape page layout 3 columns. first column has a heading , body text thereafter. on following 2 columns like to start body text @ same height. so in short hoping able change top margin of 2nd , 3rd column. @ present can "kind" of work hitting 'enter' few times little annoying. looking bit more fluid can have hundreds of pages. any thoughts or workarounds appreciated.  regards, greg think in essence you're saying want heading "row" itself, , body text (in 3 columns) below heading. in case, put heading in single-column section, followed body text in three-column section. other approaches, see http://wordfaqs.ssbarnhill.com/headingsspancolumns.htm Office / Word / Windows other / Office 365 for business

i tried use vba export charts in word document. , follow example in documentation: with activedocument.inlineshapes(1)      if .haschart then          .chart.export _          filename:="current_sales.png", filtername:="png"      end if  end with the code works fine in word 2010 , word 2013. however, in word 2016, result placeholder picture: did wrong, or bug? thanks. moved from: office / word / windows other / office 2016 have verified indeed occur , have escalated problem microsoft word development team. Office / Word / Microsoft Office Programming / Office 2016

i find hard believe, there appears no way extract absolute line number of comment or revision ms word.  work extremely large documents (some on 1,000 pages) reviewed hundreds of people on world (this reality of business.  not looking creating master file smaller sections nor looking find different way construct or review documents.  looking how extract absolute line number document using vba or vb.net.)  my observations after searching several days solution (in random order): the object model revisions , comments robust the line number beginning of document these objects not stored in model word applies line numbers large documents (and must not code-intensive process) adding text document line count on recalculates line count based on new text (line count goes or down , readjusted if paragraph inserted, etc.) there options restart line number each page, each section, or provide continuously the line number available extraction in code top of page

bonjour, peut-on limiter la diffusion d'articles à l'administrateur du groupe? hello peltier, thank post. if want delete distribution list or distribution id in yammer user profile, kindly first delete profile created such id via bulk update users:- https://support.office.com/en-us/article/managing-your-yammer-users-yammer-admin-guide-0fc72b66-cbf1-4202-bcf0-f2174ea96798 after can block list block users under network admin in yammer. regards, sushil dhiwa. microsoft yammer support team.  Office / Yammer / App / Office 365 for business

hi all, please respond if has answer of query. i have subscribed yammer group via email , when update post in particular group, receive email notification in outlook. when update large post (assume 350+ characters in single post), receive email notification in can see half of post. if want see whole post, need click on "view conversation". my question if there character limit email notifications yammer ?  if yes, can please let me know character limit ? hi gaurav, greetings...!! thank posting. have feedback our users have experiencing same issue 200+ characters. yammer shows 150. i have reported issue senior resources. request visit https://yammer.uservoice.com , provide feedback our product group. of now, there no troubleshooting needs done @ end. please revert further queries. thanks , regards, sreejith microsoft yammer support Office

how play dvd windows 10?  i can't computer in drive e run it.  it looks in drive c. if commercial dvd you'll need dvd playing software... program supplied pc maker, if not can download regarded vlc program here... cheers, ric. http://www.videolan.org/vlc/features.html Music, Movies & TV / Windows Media Player

not accessible, gives me message, " file wmploc.dll has wrong version #   " the lady helpful, still not have media 12 on windows 7 computer  i  need media 12 program.  have been trying in line folks, on computer countless times.  please help.  Music, Movies & TV / Windows Media Player

why windows media player stop working , error message says,close,web help?when go web help,i can't find relevant answer it's bug-ridden program these days and ms not giving love , care deserves (imho) , includes web (non) help! - specific task are attempting when error occurs - or fail start? thanks, r. Music, Movies & TV / Windows Media Player

when ever open video on movies&tv app on full-screen, screen goes off , comes on second or 2 , happens frequently. not happening when came out of full-screen. why so?? Music, Movies & TV / Movies & TV

last year had activated free trial , today got message on xbox eligible receive again. when tried didn't work tell me why... xbox information on @ http://xbox.com Music, Movies & TV / Xbox Video

changed win7 win 10. msn's free on-line game "just words" shows top half of game board. never had problem win7. how fix? hi richard, to assist better msn free online game, we'd know browser you're using when playing free online games. have tried using browser , check if issue still persists? have tried clearing cache , cookies? happen specific game or other games also? if issue still persists, in-depth assistance msn free online game "just words", recommend post inquiry on msn game support clicking on link . have enough resources , tools troubleshoot free online game. keep posted if need additional help. MSN / Using MSN.com and MSN apps / Content / Entertainment

i see option paypal or credit cards in payment options screen. i've followed steps in below link , cannot step 3. https://support.microsoft.com/en-gb/help/13942/microsoft-account-add-money-with-bitcoin nb, i'm in new zealand. on different topic - virtual assistant useless , kept taking me around in circles. getting contact details support impossible. hi charlie, we appreciate post question here in community. however, regarding concern, suggest contact our microsoft support team accounts , billing. may choose call them, send them message, or schedule call. this, may reached them through link . if have other concern, feel free post here in our community. MSN / Accounts, login, and signup / Other Microsoft account and profile items

this detestable function of onedrive , drives me crazy. i kept deleting these folders month , @ limit, there anyway disable function forever? also.  leave them there. OneDrive / Announcements and features

i purchased new phone (s7edge) came promotional 10gb of storage.  unfortunatly let sister use phone job application , signed in onedrive never signed out. because did not know still signed in, when accepted promotional storage on account.  please how storage off of sisters account , account? moved from: [ onedrive / managing storage limits / getting more storage / onedrive in microsoft office / office 365 ] hi april, account-related concerns such transferring or changing of ownership involve providing sensitive information. it's best if in touch our answer desk convenience , security. feel free post if need further help. OneDrive / Getting started with OneDrive / Installing and updating OneDrive / OneDrive App for Android

hi, all, i trying use 1 drive but confused. i old type of user, using win 10 , i want have files on laptop , available offline as many times don't have internet. now when in office , on network i want backup files 1 drive automatically, like old days backup hard drive hdd to 1 drive. but when tried realized (point me if wrong) 1 drive opposite  it sync 1 drive laptop and don't get it, why have that? the correct sync computer 1 drive. is way that? hi xenofon , onedrive cloud-based storage can save files can access anywhere are. can sync onedrive windows 10 laptop via file explorer. however, need an internet connection can sync changes you’ll making files on laptop onedrive , vice versa. here’s article talks how onedrive works windows 10. you can still access files offline via file explorer. mentioned before, changes made files reflect in onedrive once connect internet. if want use

cannot log on. says 'something went wrong' check status https://portal.office.com/servicestatus OneDrive / Getting started with OneDrive / Signing into OneDrive / OneDrive in Windows 10

hello, i want export file names , file 'copy links'/url (docid&authkey) specific folder in onedrive. is there option please let me know. thanks!! hi ganapathirajan, for on same page, trying do? specific folder in onedrive, trying export file? can provide more information concern? we forward response. OneDrive / Working with files and folders on OneDrive / Editing and viewing files and folders / OneDrive in Windows 8.1

i have onedrive business , used sync computer files onedrive. however, after few weeks using it, onedrive deleted automatically , lucky able recover of documents in onedrive's recycle bin. after that, stopped sync , onedrive keeps deleting existing documents in there. how can use onedrive in safer way? documents , files deleted or specific onedrive or onedrive business? recommend signing out of onedrive (disconnecting accounts have connected it) , clearing onedrive folders. OneDrive / Working with files and folders on OneDrive / Adding and removing files and folders / OneDrive in Microsoft Office / Office 365

onedrive has been deleting files , folders.  i understand there others have experienced problem well, , there apparently no solution microsoft. i have current version of windows 10, , second time in 2 months, learned numerous files have been deleted, without cause or explanation.  there no warning, , learned files deleted when wanted access them , find not there.  it turns out in onedrive recycle bin--thousands of files. once files in recycle bin, way retrieve them retrieve each individual file.  there no search function, , no way group files mass restoration. this mission critical problem on scale causes me terminate use of onedrive, , institutional failure on microsoft's part.  question:  is there way notify microsoft problem brought attention of high enough on organization hierarchy microsoft care problem? i don't have answer problem.  deletion has happened me also. i've been thinking clos

i trying access old account. when logged in, microsoft says "we want make sure it's you. please verify verification info". unfortunately, don't have access email anymore (account closed). but, when i came live.com, allows me enter new verification option (my phone number). put in number , verified code. thi this:  the change in security info requested on 11/23/2017 completed on 12/23/2017. don't worry, during waiting period can still sign in , use microsoft account normally. if didn't request this,  let know . if you'd keep current security info, you if want 30 days, can access acocunt... there can access before that?? seems silly need wait this. there support number can call? hi vinny, your security info alternate email or phone add account. these called 'proofs'. since passwords stolen, we send security code alternate email or phone keep at

i'm college student , bought 4 year subscription microsoft word. updated computer couple months ago , deleted apps, logged microsoft account , fine. won't allow me open new file , air message says "this product unlicensed". need figure out need restore license , microsoft working again. Outlook.com / My Account and information / Other

have issue events not showing on calendar on laptop.  may not in right place please direct can ask this.  issue in nov.  text shows when calendar nov opens next month dec event not show in calendar box day shows #.  appreciate help.  ps   i add events in calendar box day don't go anywhere else .. try doing safe boot on outlook. =  https://support.office.com/en-us/article/i-can-t-start-microsoft-outlook-2016-2013-or-2010-or-receive-the-error-cannot-start-microsoft-office-outlook-cannot-open-the-outlook-window-d1f69da6-b333-4650-97bf-4d77bd7abb85 what's outlook version again? or using outlook.com? Outlook.com / Calendars and tasks / Adding events

it tells me cant active my microsoft have homework there can send because won't let me me, please    hi irma, we're going need more information that. kindly verify following isolate issue is. were trying activate or sign in microsoft outlook.com email account? if not, trying activate? did error message? screenshot of huge help. please provide screenshot of error message response post. let know. Outlook.com / Email / Adding email accounts

i got below error message when login  https://outlook.live.com/owa/  .  something went wrong we couldn't sign in outlook. might have happened because have bookmark that's out of date. please try signing in at  https://outlook.live.com/owa/  and updating bookmark, if necessary. x-clientid: cb59c6513ac14d83b4fc06f8b991e36e request-id bfd06c1f-c8b4-455e-ae43-6c783e5da0e6 x-auth-error msaconfigurationexception x-owa-version 15.1.1282.16 x-feserver bn6pr05ca0008 x-beserver bn6pr1301mb2083 date:7/21/2017 12:43:15 pm i'd clear browser's cache , cookies , try again or use different browser test if problem happens across multiple browsers. i'd check see if can log in to  https://account.microsoft.com/ Outlook.com / Email / Connecting to Outlook.com with apps and devices

i recieved , email morning saying there unusual log in on hotmail account went onto account , changed password. since have not been able send emails on either email account on iphone but i can still receive on other account not hotmail account. ive changed password when change on iphone says password incorrect though can log in using password on desktop. i've tried deleting accounts , putting them on, switching phone off/on still nothing working. thanks, alice hi alice, possible due mail application you're using on phone. isolate issue, kindly verify following: have updated phone's software? if yes, can tell current version? are using default mail app on phone? we're looking forward response. Outlook.com / Email / Connecting to Outlook.com with apps and devices

when try sign in hotmail account internet explorer goes blank, can tell me why? the address bar adds /owa/ outlook.live.com - significant? have tried different browser? have cleared browser cache? i add /owa/. Outlook.com / Email / Connecting to Outlook.com with apps and devices

hi, i got this outlook rejected incoming messages following email addresses : *** email address removed privacy ***  ( *** email address removed privacy *** ) your 2 incoming mails placed on pending delivery because sender failed our security detection checks.   to keep safe, required security challenge. click verify e-mail below confirm recent activity yours , regain access email delivery transmission.   verify e-mail   after verifying e-mail, lock on mailbox released automatically. appreciate cooperation , forward continuing improve security of microsoft account.    from mail address; *** email address removed privacy ***' telling me verify e-mail address. think it's spam or more dangerous. hope microsoft looks , warn users because mail carry office365 symbols , looks authentic. please it! Outlook.com

hi, i unable download old email attachments when open these email in result of search. option view , download searched emails. regards, hamid hi, we know more concern regarding attachments on account. kindly answer questions below: when did issue start? are receiving error messages when downloading attachments? are experiencing issue old emails only? are accessing emails using outlook application or outlook.com? Outlook.com / Email / Searching email

have received email saying have new personal message link outlook.live.com .with scams safe link hi, if have received unsolicited email messages purports microsoft , requests send personal information or click links, can report email following steps provided on support article . also, instead of clicking on hyperlink, can sign in account directly through outlook.live.com , check if have received personal email. let know should need further assistance. Outlook.com / Email / Sending, receiving, and reading email

when ever "new email" pop @ top of screen says," having problems connecting ( email addie ) moving or sweeping emails take long time. the  new email there , after open , click on old email pop not show up, when there new email. not block email , it's annoying have click on close it. ***post moved moderator appropriate forum category.*** hi michael, in cases, message appears if there rules set on email account. provide best resolution possible, please clarify following: have made recent changes on email account prior issue? what troubleshooting steps have done far? we're looking forward reply. Outlook.com / Email / Sending, receiving, and reading email

ms outlook professional 2010 has stopped sending emails. have contacted ms support links have sent don't answer question why can receive can't send emails. love upgrade haven't money so. has had similar problem , solved it. no error message ms outlook has stopped working. hi chez, it possible you're unable send emails due wrong configuration settings. address issue, kindly answer following: have made recent changes prior issue? have tried configuring outlook? what email protocols using? what troubleshooting steps have done far? we're looking forward response. Outlook.com / Email / Sending, receiving, and reading email

today no reason, hotmail account has stopped updating, receiving , sending e mails. have checked boxes, emptied , deleted, turn on , off , messages have tried sending go straight draft box , advise there problem. i have run microsoft service check , states ok. baffled need e mails thoughts please hi, we aware of outage affected small subset of our users in areas when sending or receiving emails. our engineering team have identified outage, , of september 19, 2017, @ 1:25 utc, running again. new emails should sent , received expected, , emails supposed sent or received during outage going delivered on next few hours. let know if you're able send , receive emails expected. Outlook.com / Email / Sending, receiving, and reading email

hello, i have quite issues contacts: when create email , start typing name in addressee list, contacts not appear. issue not exist on smartphone (android), on computers (any laptop or desktop, private or public), , happens regardless of browser (ie, chrome, firefox), os (windows 10, windows xp) , language. driving me nuts, because happens frequent contacts. , contacts exist in list of people!! work around issue need click on "to" , scroll down list , select contact(s)... every time!!! i can no longer add these people lists (groups): names don't appear selected. , it's not possible other way round: edit contact , add list. there's no option that. this issue may linked other issues had contacts. like: auto-fill displayed email addresses ever sent email or received 1 from. way long list!!! , list included old email addresses people changed addresses in past. spent hour or 2 "cleaning up" deleting them in drop-down lis

opted use 3rd party email app (typeapp) had checkbox used activesync. when add hotmail account activesync checked, pulls in contacts etc native (samsung) contacts app. when edit individual contact, not give me option (normally under "view more") edit ringtones , texttones. options not present. when created email account *without* activesync checked, no contacts pulled in; email. added gmail account , *was* able use custom tones. after various online searches , several forum boards, i've come conclusion problem microsoft/activesync. so, can provide insight issue? note, able have custom ringtones etc on previous phone (lg v20 running nougat 7.1.2). using outlook email app. hmmm, interesting. hello gordon, for better view of concern, know following information: how trying access email account? using outlook app or outlook.com? what email domain have? how did try set email? what device use when encounter

i formed class list daughter's school in outlook people. have shutterfly share site class. when send emails outlook account group, sends them through shutterfly , people not receiving them. when @ contact directory in hotmail, shows group name .sfly after it. why doing , not sending personal hotmail account? are using account through web mail or app? if you're using app. please refer support article below , tell current version. how determine outlook version information Outlook.com / People and contacts / Other

email has been spoofed/hacked .... have changed password @ loss how reset security questions.  have done best when follow procedure .... end getting codes enter 'security account' there no way either see questions or change them.  new page stating 'alternative telephone numbers , alternative e-mail' ... can please help? Outlook.com / Security, privacy, and accounts / Keeping my information safe

please note inbox, sent, archive , spam folders refresh , sync computer-based e-mail activity.  my drafts folder, however, not refresh despite numerous attempts.  please advise. hi cwcllc,   please check if owa( outlook web app) draft can sync. if emails not synced owa, means emails not synced server.     if issue persists, troubleshoot issue efficiently , respond faster, have 1:1 support channel. can use android in-app support on menu. https://support.office.com/en-us/article/outlook-for-ios-and-android-help-center-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6   regards, leo zhao Office / Outlook / Android phone & tablet / Office 365 for business

on outlook 2016 desktop client have number of shared folders can access, aren't ticked on left hand side. have outlook app installed on i-phone , when view calendar pulls through appointments shared calendars. don't want this, want see appointments. can help? hello, may need change default calendar on outlook app , set calendar shows appointments. settings within outlook app, change calendar under defaults . let know if require further assistance. Office / Outlook / iPhone & iPad / Office Mobile apps

i unable search many of contacts in search bar. there not display when requested. have search through entire list find them. purchased new mac , problem has been since change over. sure setting not know how fix it. hi nancy, it seems same person thread owner. ok, please contact if have update. if issue persists after tried method, please provide outlook version first post. thanks, iry Office / Outlook / Mac / Office 365 Home

working mac users @ business. have few issues outlook 2016 not seem have clear cut solutions can find searching community. new emails - messages sporadically go straight outbox after being sent, not send until user exits re-opens outlook, work after multiple restarts. error code see corresponding 17884 sync status - thousands of items have yet synced. sync status show proper statistics items syncing, statistics change 'server busy' , have no idea if still syncing in background or hung up. using 'sync folder' or 'send & receive' stack more items sync status window no progress made. connection window in bottom right corner - upon start up, display 'not connected'. can leave outlook open prolonged period of time , never change, if change status of outlook online offline multiple times in tools window. so far have rebuilt profile scratch within outlook tried opening outlook on multiple wifi networks tried ope