Sent mail going to drafts and not sending - Microsoft Community

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i'm hoping can help.

over last few weeks have had number of emails go drafts rather sending.

when hit send behaviour seems indicate message has sent without error. 1 closer inspection find message has gone drafts. vey frustrating first know irate client asking information promised is..

more background

when send mail drafts sends fine

this not happen on mail , intermittent problem

i using outlook mac on latest update (version 15.39 (171010)

it affects messaged text , text , attachments

many in advance can resolve issue.

moved from: outlook.com / email / sending, receiving, , reading email

hi duncan,

may try check issue via using different network environment , mac (e.g. non-problematic colleague’s mac) to determine whether specific client side issue.

moreover, suggest please contact our dedicated mac support via selecting contact support help menu in outlook 2016 mac further assistance. can refer link detailed steps: contact support feature in outlook 2016 mac 

time , understanding highly appreciated.

best regards,
shyamal


Office / Outlook / Mac / Office 365 for business



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