15.40 Exchange account - Clicked send. Message disappeared - Microsoft Community


split thread.

hi,

i experienced same problem: when hit send button, email disappeared. i´ve checked sent , draft folders (without filters), , tried search without luck finding it. i´m running macos 10.13.1, outlook mac v. 15.40 , email exchange-account. 

when writing email used both mac, web-based mail.office365.com , samsung smartphone. while writing @ mac, noticed line spacing double when pushing enter line break. somehow formatting had changed.

after writing draft last evening, closed laptop without closing outlook. morning finished draft , hit send, , disappeared.

after googling issue, suspect reason connected either of two:
* earlier in thread users mention problems after copying info excel (and guess when coyping formatting changes).

* https://windowssecrets.com/forums/showthread.php/164710-sent-email-disappeared-into-black-hole  (even though case @ windows system)

hopefully find solution problem.

regards

stian c.

hi stian,

update. please try check issue via creating new draft email message in outlook 2016 mac determine whether can reproduce.

best regards,
shyamal


Office / Outlook / Mac / Office 365 for business



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